Not too bad

Terrible experience. Had a property viewing scheduled in for 3pm, I arrived 15 minutes early. Ten past 3, no sign of an estate agent anywhere so I called to be told they were on their way. 3:30pm comes and still no sign, no update and no apology so I had left to go to another viewing of a beautiful property let by a competitor (which we are now renting.) I then had a follow up call from Oulsnam asking what I thought of the property.. I got stood up by the estate agent so couldn’t have told you. It was incredibly disappointing to have had to chase where the estate agent was to begin with but to also not have recieved an apology was another kick in the teeth.

Would be helpful if they answered their phones

I was very disappointed the way I was treated. It was extremely difficult to arrange a viewing. People I spoke with over the phone, didn’t really care. In the end I gave up. I don’t know where has that old school letting agent’s courtesy gone.

Trying to sell our house has been a nightmare and when providing feedback they refused to listen.

time wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools

Rented through them... don’t make the same mistake. They’re a bunch of bullies.

do not want to pay deposit back when the promised. they treat tenants like scum. no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.

Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.