Martin & Co Saltaire

Disappointed with service. Applied for rent twice, no luck in both cases. First case - I was first as an applicant, issued the fees to, like they said make sure the property is booked and can’t be taken by someone’s else then agency gone quiet. Emailed them after 2 days of no feedback to find out where I stand with the property, but it turned like unfortunately I can’t have it as landlord gone for someone’s else. Took them 3 days to return my money...I asked if I can be informed about other places to rent in the same area and similar price and standard but received completely different offers houses/ flats to rent. Much more expensive. At the same time I reviewed their offers to find out that there is a plenty properties to rent in exactly same standards I asked but yet no one bothered to let me know. I have applied second time, had to wait half day for feedback to found out that the property already gone...even though, it’s still available as property to rent..I feel like I am ignored..looks like the agency is dealing with British market only..