UNPROFESSIONAL ** UPDATE SOLD WITH NEW AGENT IN 10 DAYS ** Their sales pitch is perfect, unfortunately their service is not! …

We had the misfortune of using Sawyer & Co in Brighton to sell our property, and it has been nothing short of a nightmare. When we first approached them, they promised us they were the best, that they would handle everything, and that the process would be smooth. In reality, it was the complete opposite. It took them months to find a buyer, and once they finally did, we were constantly misled about the timeline. They assured us completion was imminent, only for it to drag on for another four months. Throughout this time, communication was appalling – emails often went unanswered, and when they did respond, they were dismissive, unprofessional, and at times outright rude. To make matters worse, Sawyer & Co held the only key to the property, and the day before the supposed completion, they suddenly demanded I get work done on the house. I was forced to pay to have this done within 24 hours, only to then discover that the completion had been delayed yet again. A particularly unpleasant experience was dealing with Bob, who was often rude, unhelpful, and clearly more interested in getting paid than in providing any real service. The promises made at the start were completely abandoned once they had our business. Overall, this has been a disgraceful experience from start to finish. If you are thinking of selling your property, I strongly recommend avoiding Sawyer & Co – save yourself the stress, wasted time, and frustration.

I was advised to use this company (branch)!! they made an appointment with me, I then had a phone call in the evening to cancel, I was told they would still look at another project for me, to this day after phoning and speaking to the branch 3 times I have not had anything from them not even a courtesy call. Very unprofessional would defiantly not recommend.

Not good