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Thomas Morris - Royston

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The Chat4business team are a real pleasure to work with and I’d highly recommend for any organisation wanting to capture and convert more website visitors!

5.00 /5

I had a great experience with Marc at Goldschmidt & Howland Highgate who supported me with renting my new flat. The service was very professional all the way through. Everything went very smoothly. I am very pleased with my new tenants. Thank you!

Reply from agent

Thanks so much for the 5-star review Dorota. We are thrilled to hear that you enjoyed our service and appreciate the feedback. Thank you.

5.00 /5

Charlotte and the team have been fantastic throughout the whole process , highly recommended.

Reply from agent

Thank you so much for the review and recommendation Lee, great to hear that \Charlotte and the team at Royston met your service expecations

5.00 /5

I recently bought a property through Thomas Morris. Excellent service from them. Charlotte especially was fantastic. Communication was prompt and thorough. And she persistently chased the top of the chain when they were being useless, and kept me updated. Can happily recommend.

5.00 /5

We are in the process of buying a property with Thomas Morris, and everyone has been both helpful and delightful so far! In particular Evan, who booked our first appointment and provided us with lots of information, and of course Charlotte, who has been showing us the property and handling the sale. She’s both extremely professional, personable, and so efficient, without ever feeling pushy. During both viewings, she was able to provide us with all of the details we could want, and we feel so much safer proceeding with the acquisition having her looking after us. We strongly recommend her!

Reply from agent

Thank you for 5 star review and recommendation. Charlotte takes customer care extremely seriously, we're delighted that you experienced this

5.00 /5

I have had a great experience with Thomas Morris so far - specifically with Charlotte Smart. She has be so warm, kind and amazing throughout my whole process as a first time buyer. Couldn't have asked for a better experience. She is always willing to give good advice, she is super communicative and goes out of her way to help. I would not have found the property without her proactive advice and insightful knowledge. She also helped us navigate the process of a shared ownership and the communication with other parties. The amount of detail provided during each viewing was the best in the whole Royston area. Thank you so much, I am truly grateful to Charlotte.

Reply from agent

Thank you Rebeka, customer satisfaction is at the very heart of Charlotte's principles, she will be delighted that you have been so satisfied with her service

5.00 /5

We honestly cannot thank Charlotte Smart at Thomas Morris enough. From start to finish she has been absolutely outstanding — calm, proactive, reassuring and incredibly on the ball throughout what has been a long and at times stressful chain. Charlotte communicated clearly at every stage, chased relentlessly when needed, and always took the time to explain things properly so we never felt in the dark. She went far above and beyond what you’d expect from an estate agent and genuinely made the whole process feel manageable. I know she will laugh at me for this comment but if Thomas Morris were to rename themselves Charlotte Smart, it would be entirely justified — she is a huge credit to the company and the reason our sale stayed on track. We wouldn’t hesitate to recommend Charlotte to anyone buying or selling. Truly exceptional service. Thank you Charlotte✨

Reply from agent

Charlotte will be extremely appreciative of the recognition of her efforts Elizabeth. Thank you so much for taking the time to write such a detailed review of your experience.

5.00 /5

Ewemove, and particularly Julia Michel, provided an outstanding service in helping us sell our property following a recent bereavement. Julia was consistently understanding and sympathetic throughout the entire process. The quality of the brochure was excellent, and she managed the sale with great efficiency. Throughout the often stressful dealings with solicitors, Julia kept everything under control and ensured nothing was overlooked. We would 100% recommend Ewemove and Julia to anyone looking to put their property on the market in their area.

Reply from agent

Thanks very much for sharing this kind feedback, Geoff. Our team appreciate that each client's circumstances for selling a property are different. We put treating our clients with care & empathy as our number one priority, and that will always be part of our ethos. Your feedback and the fact that you'd recommend our services to others are very much appreciated. Thanks again,

5.00 /5

Great experience selling my flat with Frost. Overall the service was always professionally and friendly. From the initial valuation, the listing, viewings and subsequent offers and sale. They kept me updated all the time, and provided constant support and pushing solicitors to keep things moving when needed. Highly recommended local estate agent. Thanks!

Reply from agent

HI Neil - Thank you so much for taking the time to write this fantastic 5 star Google review for our Burnham Sales team. We are delighted to hear that the service was always professional and friendly and that they provided constant support. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

Contact details
Sales Phone:

01763 243331

Opening hours

Unknown

Address

6 Melbourn St, Royston , Hertfordshire, SG8 7BZ, South East, UK, SG8

No about information available

Our team

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Relocation Agent Network

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No awards information available

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