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Thomas Morris - Royston

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We just bought a house through Thomas Morris and they were excellent! Everyone in the team was a pleasure to work with and Erin was a true superstar. We had weekly (sometimes daily) updates whenever there was a change or movement in our chain and Erin even helped secure extra surveys and quotes on the house for us. Having bought and sold houses previously I can say that they were the best estate agents we've worked with - thank you team!

Reply from agent

Hi Jess, Thanks for your review and the 5 Star rating . I'll make sure that the team at Royston are made aware - particularly "superstar" Erin!

5.00 /5

The staff we spoke with when buying a house with TM in Royston were all very helpful and kind. We didn't have any huge demands but anything we asked for was not a problem or resolved quickly in a professional manner.

Reply from agent

Hi There Joseph, I’m delighted that you had such a great experience with our team at Royston and many thanks for the 5 star review!

5.00 /5

Due to difficulties with our property we dealt with Thomas Morris for a long time and everyone we dealt with there was superb. They really went over and above with their service and were friendly and attentive throughout, I would thoroughly recommend them.

Reply from agent

Hi There Tom, Thank you so much for this review! I know that the Royston team will be delighted to see it and I will be sure to pass it on.

5.00 /5

Great team, efficient and friendly service and managed a very clean transaction of selling our home. Not the cheapest in town but you get what you pay for.

Reply from agent

Hi Steve, We really appreciate your 5 star rating and comments - thanks!

5.00 /5

We sold our house through Thomas morris in Royston and were extremely grateful to the whole team for all their efforts. Everyone in the office was professional and friendly and they put in a lot of work to ensure everything went well for us. Can't recommend them enough

Reply from agent

Wow - thank you Paul. Your comments really are appreciated. I'm sure that everyone at our Royston office will be delighted with your review!

5.00 /5

Robert was knowledgeable and competent in his evaluation of my property. The service received from the team in-branch was always courteous. Communications throughout were clear and as promised (i.e. they would contact you when they said they would). Would highly recommend their services. Ray provided support for our mortgage application and helped to provide his services in a manner and at times that were convenient to us. Communications were clear and helpful.

Reply from agent

What a detailed an useful review. Thanks Rob we're delighted that you were so pleased with experience!

5.00 /5

I approached Robert Arnold of Thomas Morris, Royston in December 2019 to sell our house and from the outset, found him ultra professional, friendly, helpful and responsive to queries and problems. We had a lot of potential buyers view our house in December and January and we had sold it subject to contract within a very few weeks. Unfortunately the pandemic closed down all progress for a few months, but we recently were able to exchange contracts and are moving next week. I couldn't fault Robert and his team - they provided excellent service right the way through along with courtesy and good humour always.

Reply from agent

HI There Sally, Wow - what a fantastic and detailed review! Thank you so much for your review and 5 star rating. I know that Robert and the team at Royston will be delighted to read your comments - particularly during these challenging times.

5.00 /5

Great location, great staff! Burgers good too! 😊 …

Reply from agent

HI Susan, We don't do burgers... but if we did I'm sure they would be great!

5.00 /5

Sold my property in 2 days. Love them. So professional and efficient. Great team.

Reply from agent

Thanks for your comments and 5 Star rating. The Royston team will be delighted!

5.00 /5

Genuine Product. Genuine Service. Proper integration for the service and product reviews took a little setting up but to be expected and the support was there. Our customers automatically get sent a request for a review and it is quick and easy for them to do so. Decent notification system and easy to tie in to our CRM and investigate / respond appropriately. To those who claim the reviews are fake. Well - it is possible I guess- as with ALL review platforms to create fake customers, with fake email accounts and place fake orders. Companies who operate like that will hopefully get found out whatever platform they use. Indeed it is easier for them to do so with platforms that don't need an order/customer account. Feefo do plenty to ensure that the customers are genuine and that negative / contested reviews are moderated fairly. We pride ourselves on putting our efforts into continually improving our customer service and use any negative reviews to help us do that. Thank you. Steve Doyle , Caterkwik Ltd.

Reply from agent

Hi Steve, thanks so much for your review! We're so glad to hear how happy you are with Feefo! Have a great weekend, Team Feefo.

Contact details
Sales Phone:

01763 243331

Opening hours

Unknown

Address

6 Melbourn St, Royston , Hertfordshire, SG8 7BZ, South East, UK, SG8

No about information available

Our team

No team information available

Relocation Agent Network

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No awards information available

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No awards information available