We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Manning Stainton - Rothwell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have recently had an offer accepted on our first home through Manning Stainton Rothwell and can honestly say that they have been the most polite and professional agent we have dealt with. I would have absolutely no hesitation in recommending them, especially Emma who has dealt with us directly and has always been incredibly helpful and a real pleasure to deal with.

5.00 /5

Extremely efficient service from the sales team, especially Emma who dealt directly with us.

5.00 /5

A great service from a highly professional team. I would have no hesitation in recommending this branch. I was treated in a courteous and friendly manner throughout my dealings at all times.

4.00 /5

Recently used Manning for a house sale. To be clear you are paying for their name to sell your house and not the people showing them around your house. Unfortunately not the best experience but joy the worst either, had an example of viewings cancelled without them informing me, turning up an hour early to viewings without warning us. The lack of knowledge of our house was a bit disappointing from the house viewer, we witnessed her a couple of times and she did not have great knowledge of the house nor show the full house (e.g garage)(Naturally I will be more passionate about the house than someone else, yet for the price you pay I do not feel it was up to scratch). When she wasn’t showing people round it was a sporadic bunch of people - one person could not even find the house despite it having a for sale sign outside of the house). Ultimately, in the end we were the ones in the end who showed the people who eventually bought the house the property and not Manning Stainton. The process once we sold and had an offer was basically redundant as well, would have occasional updates from the move manager (who in fairness was polite and responded when needed). However, I was phoned a day later to say that the solicitors had agreed to exchange (despite me obviously knowing this the day before) so all in all - you are paying for Manning Stainton the brand and basically for a bit of advertising on Rightmove as opposed to really good service in selling your house. I believe the buyers had a good experience with Manning Stainton in general, however, they were shown around the house by us and not them.

Reply from agent

Hi Harry, thanks for sharing your experience with us. We'll take your feedback on board and check we're delivering the best service possible at all times. All the best

4.00 /5

Very friendly and efficient service. Would highly recommend

4.00 /5

Very friendly and efficient service. Would highly recommend

4.00 /5

Very friendly and efficient service. Would highly recommend

4.00 /5

Very friendly and efficient service. Would highly recommend

3.00 /5

Good service from start to finish. Thank you Tracie and Sandra. I would recommend.

1.00 /5

If you want an estate agent that actually knows how to communicate, go with Reeds Rains. We wasted months with Manning, got absolutely nowhere, switched to Reeds Rains, and -shock- our house sold in days. Manning’s communication was, frankly, a joke. They cancelled viewings without bothering to phone us, never seemed to know what was happening with our property, and we could never get a straight answer about who was even responsible for it. They even gave us information that turned out to be totally wrong—twice. If I could give them zero stars, I would. The place runs like no one there has the faintest idea what they’re doing.

Reply from agent

Hi Lydia, We are disappointed to read your review and we don't feel it quite reflects the reality of the situation or the service we provided. With regards to the communication comments. There were a couple of viewing cancellations during the time we marketed your property, and on each occasion, we attempted to notify you, including via text message. We’re very sorry if any message was not received. The main point of disagreement during the marketing of your property was how it could legally be advertised. The upper rooms did not have the required building regulations for use as bedrooms, which meant we were not legally permitted to market the property as a four bedroom home. We explained this clearly, as we must follow advertising standards to avoid misrepresentation for both our clients and ourselves. It’s important to note that we operate on a no sale, no fee basis. We invested significant time, effort, and marketing costs into your property without any charge to you. When you chose to withdraw, we could have enforced the contractual notice period, but we released you immediately as a gesture of goodwill. We understand you have now successfully moved, and we genuinely wish you all the very best for the future. We remain committed to offering honest, accurate, and compliant advice to all clients, even when that means delivering guidance that may not be what someone hoped to hear. Kind regards.

Contact details

Unknown

Opening hours

Unknown

Address

30 Marsh St, Rothwell, Leeds, LS26 0BB, UK, LS26

About

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available