Totally wasted my time Victoria Zafirova from this office was extremely rude and useless! She had shown us a flat and after we ‘ve put a deposit to secure the property, She didn’t do anything to explain or call us to let us know about the moving in date! Later , after we have chased her for 4 days she even didn’t bother to let us know that the property we had put a deposit for was given to someone else! In the Romford office the staff is extremely arrogant and unfriendly but Victoria is the worst property agent I have ever encountered! Avoid at all costs!