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Balgores

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Balgores

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

review by kim

1.00 /5

I received the worst customer service from Kellee. She clearly has no idea what customer service means! She tried to take advantage of myself and my husband when trying to buy a property! She has been rude and very selfish! If I could put 0 star ,I would! Thank God we found another property and a different estate agency that really helped us! I will never trust Balgores because if her!!

review by alexandra sora

Reply from agent

We are very sorry to hear about your experience and value all customer feedback. We take it seriously and would like to look into this further with you. After reviewing our database, we couldn't find any records of your registration with us. Please get in touch with our Branch Manager, Charlie King, at 01708 755 507 or 07872 516 314. Charlie will be more than happy to assist you.

1.00 /5

review by turgut erol

1.00 /5

review by Seftali Kebab

1.00 /5

Almost 4 weeks since i have reported that my oven is not working and no one come back to fix it. They are sending out contractors to do the work without checking what the real problem is. In the first instance the contactor said that the issue is that the oven element stopped working and came to fix it. After half an hour we reported that the oven still doesn't work and its been 3 weeks and a half since we are actually begging them to come back to fix it. would not recommend! they don't even deserve ONE STAR! Stay away as they are rip offs and they don't care! UPDATE: 6th week and no one came in the fix the oven or washing machine.!!!!!

review by Lavinia Elena Matei

1.00 /5

Called booked and appointment got an confirmation passed all there so called mortgage checks instantly .Then on the day an hour before I got a call offers been excepted at midnight and I can’t view the property . Judging by the other reviews I think my name or religion is an issue Aswell judging by the other reviews.

review by easterneyefilms

1.00 /5

Encourages you to view properties then asks you to increase your offer. Only to be told it’s rejected unless you offer more. Really emotionally draining

review by x Shira

Reply from agent

Hi Shira, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. We are beholden to the wishes of our vendors, and the market for buyers is extremely competitve currently so vendors are able to pick and choose their buyers. We'd more happy to find and get you over the line for a suitable property so please do not hesitate to reach out to us and we'll do everything we can. Please reach out to Area Director Billy Gill directly on billy@balgoresproperty.com if you'd like to discuss this matter in more detail. Kind regards, Balgores Romford

1.00 /5

Terrible experience. Have missed out on many opportunities for buying purely because the young staff working there don't call you back. Do they forget or profile you? Its hard to tell but they have been trained.

review by Abu Diyanah

Reply from agent

Good afternoon, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us, as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. Please can you email billy@balgoresproperty.com with your property and contact details and we will look into this immediately for you. Kind regards, Billy Gill Area Director

1.00 /5

Rude

review by Shannon London

1.00 /5

Discriminate against people on housing benefit!

review by Mathew Hayes

Reply from agent

Hi Matthew, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us, as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. We strongly refute any claims of discrimination and have fantastic relationships with all local councils in our towns. May I please ask that you get in touch with our Area Manager Chris Ping at chris@balgoreslettings.com with your details and we will look into your claims. Kind regards, Balgores Property Group