Very refreshing to be with an estate agent that actually seems to care for their tenants needs / wishes. Sarah is very friendly, warm and professional, and nothing was too much trouble, even when we wanted to change the viewing date at very short notice!. Now we are moved into the property & we did have a little issue with it, but get on the phone, & straight away the problem was reported & someone came out to sort it within a couple hours. Belvoir are a breath of fresh air after dealing with a very large estate agent who only care about you paying the rent don't bother to get repairs done & i highly recommend them to anybody who wants a professional service with a personal touch we were even sent a card after we moved in . Keep up the good work guys Jay & Katie

Friendly very helpful and good service would recommend

Very friendly customer service and had a great experience buying our home. Thanks to Karen and the team

It was my first time using an estate agent to rent a property, and was nervous about the procedure but after visiting belvoir lettings my nerves were quickly quashed. I visited rochester with a view to moving there from london and noticed a really nice apartment advertised in the window,karen welcomed me in and told me that she had a viewing that day but could also arrange a viewing for me also. The apartment was exactly what i was looking for and karen answered all my questions and eased any doubts and was very professional and friendly. Karen advised me to spend some time thinking about it which i did.I phoned her later that day to tell her i was interested in renting the property and within 24 hours she contacted me to say "the apartment is yours". A couple of days later i met with peter who is also very friendly and professional to do the necessary paperwork he made it all painless and explained everything precisely. Since the start of the tenancy i have had one or two things that needed sorting to which peter and karen handled quickly and efficiently. All told i would recommend belvoir lettings to anyone looking for a professional,honest and friendly agency.

Karen and Peter at Belvoir have been absolutely brilliant and I am very pleased to recommend their services. They have looked after a short term let for me and also managed my apartment in Rochester for holiday stays. When returning to my property recently after an 8 month let - I couldn't believe how spotless it was. There was no trace that tenants had even been there- brilliant! Every landlords dream :-).

I am so pleased my partner and I, happened to walk into Belvoir Lettings Rochester, on our hunt to rent a property in the area. Within a week of meeting first Karen and then Peter, we had viewed an apartment, were offered a tenancy, and all paperwork and moving in date done and dusted. All done with a friendly professional manner, that made us both feel at ease. We are on a short let, with our moving out date coinciding with a special family occasion, Karen knew I was worried about this, and off her own back, spoke to the owner of the apartment, explaining the situation, and managed to get the tenancy extended, if that's not going the extra mile, then I don't know what is. We look forward to an ongoing professional relationship with Karen and Peter at Belvoir, as they will be helping us look for our next home. Highly recommended if you need an honest, professional and friendly agency who go the extra mile.

Following my initial meeting with Karen regarding letting out my house, I had no hesitation in appointing Belvoir to manage this for me so much so that I cancelled the other agent that was coming to see me. Karen was very professional and attentive and ensured that we had suitable tenants. As I was moving overseas I wanted to ensure that my property would be in safe hands and I can honestly say that from the first meeting with Karen to my now living abroad everything is being well managed. I get regular updates and reports and everything has gone smoothly. I highly recommend this company if you want a friendly and professional service. Well done Karen and Peter, keep up the great work!!

Absolutely loved going through Belvoir for a tenancy agreement. Lovely company & staff and very quick to get all of our questions answered and paperwork finalised. Will definitely go through Belvoir again! Thank you!

I am very pleased with the conduct of Karen and the thorough advice she gave right from the beginning to the completion of the purchase. I will be happy to do business with her again.

As buyers of our chosen property, from first viewing to exchange (this afternoon) has taken less than 7 weeks! Karen & Peter kept in constant contact with us and our solicitor, as well as the vendor's solicitor. We had just pulled out of a purchase because the previous estate agent had not spoken to us for seven weeks (tho Karen and Peter didn’t know that before reading this review!)! There were ups and downs, which were not Belvoir's responsibility, but Karen and Peter went way beyond their call of duty to smooth the way. If we require the services of an estate agent or lettings agent in future, we shall definitely be in touch with Karen and Peter.