I am so pleased my partner and I, happened to walk into Belvoir Lettings Rochester, on our hunt to rent a property in the area. Within a week of meeting first Karen and then Peter, we had viewed an apartment, were offered a tenancy, and all paperwork and moving in date done and dusted. All done with a friendly professional manner, that made us both feel at ease. We are on a short let, with our moving out date coinciding with a special family occasion, Karen knew I was worried about this, and off her own back, spoke to the owner of the apartment, explaining the situation, and managed to get the tenancy extended, if that's not going the extra mile, then I don't know what is. We look forward to an ongoing professional relationship with Karen and Peter at Belvoir, as they will be helping us look for our next home. Highly recommended if you need an honest, professional and friendly agency who go the extra mile.