Marsh & Parsons

As a tenant, terrible (not sure about being as a landlord) So I have been a tenant since June 2024. I have had three issues over the period until Nov: curtains, leaking shower booth, and an obsolete cupboard part. I have sent over 30 emails to M&P but none of these issue has been fixed. I have seen three change in maintenance personnel over this time. The maintenance people work separate from the ordinary brokers and apparently they are not being treated well. They tell me the landlord is not giving any go-head for some of the quotes but this is getting ridiculous which prompted me to give this review. It is the duty of the landlord to fix issue for the tenant, and it seems M&P are working soley for the benefit of the landlord but they have to recognize the importance of the tenant. I have been paying my rents ahead of schedule every single time. I have in fact paid the first two months' worth rent in advance before even moving in. They must service the tenants according to the normal practice but this is getting unbearable now. The cupboard in G floor toilet has been kept opened for couple months now and is so embarrassing to my guests whenever they use it. The shower booth on the 1st floor we stopped using it which is very uncomfortable. The curtain on the 1st floor is kept shut broken for over 3 months now and it is so dark and cold, especially in the winter time. All what M&P are doing is blaming it on the landlord who I have no contact with directly and paying 4100 pound a month, this just does not make a single sense. All the maintenance people I have been dealing with at M&P are leaving so there is no consistency of personnel nor do they have any passion about work.