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Marsh & Parsons

1 The Quadrant, Richmond, Greater London, TW9 1BP, London, UK, TW9

Claimed branch
Nat G Google

Dealing with this agent for a rental house in Barnes has been a nightmare, the house ( 164 Castelnau ) that we rented last year had 5K debt in Bills of gas and electricity from the landlord, we couldn’t have access to proper gas credit accounts during 6 months because the Landlord didn’t want to take responsibility of their debt and instead installed a top up system like in council houses, which was taken half of the money we put to pay the his debt, that was the first disappointment with this letting manager that has done nothing to solve the problem and let us deal with this on our own, when they were in charge of managing the property, on top of that the water of the house was contaminated with high levels of every kind of Bacteria, from e.coli to pseudomonas, nitrites, etc… is totally illegal to rent a house without potable water, The landlord never fix the problem whisnis changing the full water pipes system in the house and we had to use Solicitors to get out of this house, now after 3 weeks they don’t want to return our deposit, is draining to deal with agents like this… thanks Gosh now theres list of rough landlords and agents and soon they stop doing this kind of things to decent people

Reply from Marsh & Parsons: Dear Nat, I am sorry to hear that your experience was not as expected , but I understand that you settled the matter with the landlord directly as this was outside Marsh & Parsons control. Kind regards Lesley Customer Relations

About Marsh & Parsons

Situated on The Quadrant in the heart of Richmond, Marsh & Parsons Richmond estate agency office provides both property sales and lettings in Richmond, and surrounding areas such as Kew and St Margarets. <br><br> Our experienced team are busy valuing properties in the area, from smart two-bedroom riverside apartments to idyllic family homes set against the backdrop of the impressive Richmond Park. <br><br> Richmond is blessed with plenty of greenery, sporting heritage and riverside walkways, so it's easy to see why it's so popular with families and young professionals alike.

Website: http://www.marshandparsons.co.uk

Our team

Max Kenney-Herbert PR and Editiorial Coordinator at Marsh & Parsons

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