After viewing a property which was available to let this morning i called to the office in Prestatyn to try and secure it. They were not very helpful at all to be honest, due to a small amount of historic debt i have as to which i am making regular payments, i was well aware that my credit rating was poor and wouldn't pass a credit check. As to which it openly informed them but did also inform them that i have a guarantor in place....they had already took all my particulars to enable me to secure the property and i also had the fee/deposit and the rent money in advance! When i told them that the best route was for me to provide them with a guarantor, they didn't want to know and tore everything that they had just taken copies of up in front of me..as a result of this they have lost the landlord a potential long term tenant and i certainly won't be using this agent or recommending them to anybody!!! All other surrounding agents use guarantors without any quibble or fuss...