Very pleased with the marketing and sale of our flat in Retford

I have used several estate agents over the years, but Newton Fallowell, Retford are far and away the best I have ever used. The team was very professional in every aspect of their services and a pleasure to work with. I would have no hesitation in recommending them to anybody looking for an estate agent in Retford.

Very professional & friendly service. Support and advice from Millie & Gareth was much appreciated

Terrible

I am quite shocked at the level of inconsistency with this company. To talk to on the phone, the staff are lovely. There just seems to be no communication between them all and I have only spoken to the same member of staff twice. First viewing with them was really good and we told them we would like to offer on the property on Monday morning as the viewing was Friday teatime. Funnily enough by Monday morning, the property had sold!! I'm not sure how that happened over the weekend and seemed like a set up to us!! So, the next viewing on another property was arranged. turned up to be told the house was sold!!

"Terrible..."

I am quite shocked at the level of inconsistency with this company. To talk to on the phone, the staff are lovely. There just seems to be no communication between them all and I have only spoken to the same member of staff twice. First viewing with them was really good and we told them we would like to offer on the property on Monday morning as the viewing was Friday teatime. Funnily enough by Monday morning, the property had sold!! I'm not sure how that happened over the weekend and seemed like a set up to us!! So, the next viewing on another property was arranged. turned up to be told the house was sold!!

I was offended by the lady staff manager who called me and told me she found me quite offensive with my offer I put foreword and that she wouldn't be contacting the seller. with my offer. i have been in this office before and had this aggressive attitude from her before about month ago i was dreading going in the shop but luckily i was introduced to tom who was a lovely guy and took me to the property. he told me they were open to offers and being a property developer with 69 houses under my belt I came home and did a survey price on this property. before i gave them a offer. I have never been spoken to like this except previously by this same women i can honestly say she does not like me. but to talk with a customer like that is to show her ignorance and ability to have good customer relations I will never go to this branch again and I will tell all my clients to do likewise she may think that her attitude is going to win her favours well I'm afraid it will cost this branch dearly for even employing her. so good luck with that one ! i will post on Facebook and let my clients know how ignorant and offensive she is.

Phoned up to view a rental property. I was bombarded with personal questions which should only of been asked if I had decided to proceed with said property. I was then told that she had to ask landlord if I could view and she’d ring me back. The tone of the lady was awful, if I couldn’t afford the property I wouldn’t have rang to view it. No one phoned back to either confirm or reflect my viewing.

There letting department was a absolute "Let" down, called 2 week ago regarding a property said they would call me back due to no having the keys yet, call 3 times after that to check up on the property, no further information given. Went in today so they couldn't fob me off "sorry all the viewings have happened" what a f****** joke