A mixed bag from PB. Sent the valuer to the wrong house for a start! Luckily, neighbour was not in. Valuer was very approachable when he did get here and gave us what he thought was the best advice given he was in a different house than the one he was prepped for. However, we found the over reliance on the printed details of other 4 bed properties that were unsold in our area a bit too simplistic. There did not appear to be any research into why those other properties had not sold - only that as they had not - ours needed to be cheaper if we wanted to sell it. If some research had been done - they would have found that one had sold it's garden for a building plot and had a postage stamp of a garden left. Another claimed 4 beds but one was a dining room and one was a small box room. Yet another backed on to a railway line just a short distance away. Another was a semi. Etc etc. Therefore, we felt we were getting 'short sold' in what albeit is a difficult market at a cost to us of around 12K of fees to PB. Indeed, It felt as though we were being set up by them to maximise their profits while they made little effort themselves. In other words - we were priced at a value that would assure them a quick commission without too much delay. Another issue for us was the firm's use of tech. They will bombard you with 'stuff'. We had to ask to be removed from their mailing list as even after we declined them representing us - they continued to email and text us for no good reason other that to update their own statistics. So mixed bag. Liked the chap - will pass on the firm. Their approach is way too 'American' in our opinion - but perhaps that's just us??.

In future, try to arrive on time when someone is attending a viewing. 5-10 minutes late is ok but 25 minutes is taking the biscuit. Also show a little interest in the person who attends to view. Return their calls and emails. If you are selling a property that has help to buy as an option, at least have some basic knowledge of it. Also dont lie about the price of a house when it is advertised cheaper elsewhere. Over all my experience with Power Bespoke Reigate is 2/5. At least the owner had the decency to call me after I have put this post up. He seems reasonable but likely let down by some of his team members. I am a serious buyer as my house is on the market and I have a family which needs more space. I am actively looking for a new house but will look elsewhere now.

Had such an awful experience. We were subject to discrimination by our landlord which was supported by Power and Bespoke as the landlord worked for the company also. Overall very traumatic experience and Sally was extremely defensive and …

Having read promising reviews across social media and had some personal recommendations, we were excited to experience Power Bespoke's "different" approach to estate agency: driven by data, experts in digital marketing, backed by a …

AVOID AT ALL COST! Our experience has been absolutely horrendous. Their staff are rude, unhelpful and extremely defensive. They have made our lives extremely difficult and are the worst agency I have ever come across. Due to their awful behaviour we were forced out of our home. I cannot stress enough, do not rent with these agents.