I found a place I was interested in renting and Hunters Reading were the agents facilitating the viewing. I was happy with the place and made an offer. I found Hunters to be quite pushy when it came to payments and paperwork they wanted, but when I requested to facilitate one item (my mattress) to be stored at the vacant premises which I would be occupying the next day, I was told I could not. This would not have caused a problem for the anyone at the property and I was sure the landlord would have agreed to it, however, despite numerous requests, they did not consult him until a week later when it was too late and although he agreed once he was asked, I had already placed it in storage. It meant that I coudnt move in straight away and I had to then pay for another removal service to move it to the property at a later date. I found this extremely frustrating and unhelpful. It just added further unnecessary removal costs and accommodation costs. Disappointed! I felt that they were only concerned with their own interests and mine was ignored.