AVOID THIS COMPANY LIKE THE PLAGUE TO AVOID HIDDEN FEES AND FALSE DEDUCTIONS. Not only will this company charge you an extortionate fee of £144 for completing a moving out inventory (most of which was incorrect in terms of discrepancies noted from previous inventories..pretty poor considering we have paid such an extortionate amount for this to be completed...), they will also use any means possible to con you out of your money. When we moved into our student property, it was absolutely filthy - it was obvious it had been left in the exact same state the previous tenants had left it in. Of course we contacted Westgate to make them aware of this, and Westgate claim they sent a professional cleaner in just after we moved in to clean the mess. However the majority of cleaning was done by ourselves, as quite obviously we were not going to move our belongings into a filthy house. A cleaner came in and did a minimal domestic clean i.e. hoovered the floors and scrubbed the windows in my bedroom. Upon moving out we have been charged for a professional clean, despite leaving the property in (in Westgates own words) an 'average domestic clean state'. They have now charged us around £101 out of our deposit for ANOTHER professional clean, claiming that as they 'hired a cleaner at the beginning of the tenancy' (once we had ALREADY moved in) we should have had one hired to leave the house in the 'same state it was in when we moved in'. Fact is, the house was in a far poorer state we moved in than it was when we left it. According to Westgate, a professional clean means - 'Everything immaculate, sparkling and dust free, appliances and sanitary ware spotless. Carpets steam cleaned, vacuumed. Floors swept. All furniture in order and clean. Linen freshly laundered' - a clean which was most definitely not done at the beginning of our tenancy (pretty hard to deep clean a house like this in less than 4 hours when you have 4 students possessions already unpacked in each room...). Furthermore, Westgate took these charges from our deposit WITHOUT OUR CONSENT - which of course breaks the tenancy agreement and the conditions set by the deposit protection service - yet Westgate are yet to comment on this. They are yet to provide receipts for this £101 professional clean which would have been done prior to their new tenants moving into the property in July. Again, avoid this company like the plague.