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Ryder & Dutton - Rawtenstall

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

First got a mortgage through Andy 5 years ago - great service. In that time our financial situation has changed and Andy has given me some great advice (often at no cost). Current mortgage was due and I didn't think we could get a new mortgage because my wife didn't have enough years accounts for her business but Andy got us a deal that saved us £155 a month including reviewing our b&c insurance (that's on a 110k mortgage) even though our credit score isn't great. All this and I didn't have to leave the house! So pleased to have met Andy - he explained everything in easy terms to someone like me who is clueless about money. He has since helped our daughter and partner apply for a mortgage even though they didn't think they were eligible. Have a chat with him - he's not some pushy salesman. He just tells you what's on offer to help you make informed decisions. Highly recommended. GPPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks Gary, I look forward to speaking to you again in a couple of years! Andy

5.00 /5

Ella helped us with our recent purchase of an investment property in Rawtenstall. On the face of it the sale looked like it would be a quick simple process however in reality it became a slightly more drawn-out process. Despite this Ella kept us up to date on progress with weekly phone calls and progress reports. All in all our experience with Ella was a good one and we look forward to working with her and Ryder Dutton in the future as we add property to our portfolio. Josh VinesPositiveResponsiveness

Reply from agent

Thank you for the lovely feedback Josh & I’m really pleased you were happy with the service. We look forward to working with you in the future. All the best, Ella

5.00 /5

I’ve just bought a house with Ryder and Dutton. The house I purchased was contract ready. At first I thought it was a money making scheme. However, it proved to be very beneficial as it speeded up my sale by about a month. Shannon was amazing all the way through. She was very informative and she was the go to person for all enquiries. She was very friendly and professional.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you Victoria for this pleasant feedback and your valued comments about contract ready. I am really pleased that your initial thoughts have changed about contract ready and we have proven that the scheme has benefitted you the way we expected it to. I am looking forward to seeing the changes that you make to your new home and hope that the commute to work will feel worthwhile when the house is exactly how you want it. Wishing you the best of luck.

5.00 /5

We have recently let a property from Ryder and Dutton. Service and communication was great throughout. Sarah took our viewing and was great. She was super friendly and let us take as much time as needed looking around the house, we didn't feel rushed at all which was great. We love our new house!PositiveProfessionalism

Reply from agent

Tasmin, thank you for my lovely review. Your rental property is stunning and has always been one of my favourite properties with the amazing views of the valley.

5.00 /5

We have recently completed on the sale of our home. We previously bought the house through Ryder & Dutton and, because of the service we received last time (also from Shannon), we decided to use them again. Graham did the initial visit and valuation. When we had agreed on the terms, Shannon took over. From day one the service was great and Shannon remembered us from the purchase (3 years before). When we found our new home (early in April) our aim was to try and best the stamp duty deadline of June 30th. This was ambitious but Shannon helped us every step of the way. Keeping in regular communication with all parts of the chain, printing documents for us and was always quick to respond to queries. Hopefully we won’t be moving again any time soon but, for anyone looking to sell, I’d recommend the Rawtenstall branch of Ryder & Dutton and specifically Shannon. Thanks for your help.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Tom & Sophie, Firstly I would like to thank you for coming back to us to sell your property. It really does mean a lot to have dealt with the purchase for yourselves 3 years ago (how time has flown by!) and then to go on to assist you with the sale. The fact that you have come back to us gives me such satisfaction that you were happy with your experience the first time round and to then come back a second. I would be more than happy to go for a third round but I guess I haven’t had to move a whole house as well as manage the dog. I wish you both well and hope that you have settled in to your new home.

5.00 /5

Shannon Laycock was doing really well to get my property purchase go through before the end of stamp duty holiday. I really appreciate her hard work. She was updating me the status every week after contacting my solicitors and the vendor's solicitors. She is a star. I recommend Ryder and Dutton estate agents. They are super👌PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Lalitha, I am still in absolute shock that we got it through within the final minutes of the day and before the stamp duty deadline. Thank you so much for this wonderful feedback and for being so patient and persevering with the complex issues that came up along the way. All your hard work and dedication to complete the purchase has paid off. I am very excited to see the work that you are going to put into the house to make it a home. I will really miss our daily conversations and your bubbly personality. Fingers crossed this wont be the last time we work together. Best wishes.

5.00 /5

Ryder & Dutton have been absolutely superb throughout the sale of my Grandmas house. From the word go they made the whole process simple and easy to navigate with all the paperwork involved. Shannon was our main contact during the sale, the updates and chats we had along the way kept everything up to date and simple. It was always lovely to receive her call everyweek to keep us informed of the process. Thank you so much and I can highly recommend this estate agent ⭐PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your lovely feedback Emma, it has been a pleasure dealing with the sale of your grandmas property. When you instructed us to sell with your grans home, I was absolutely delighted as our first initial conversation went so well. It was really nice speaking with and updating you each week, your bubbly personality made me feel at ease all the way through. I hope that we can assist you again in the future. Take care of yourself

5.00 /5

We changed to Ryder and Dutton when we failed to sell with another firm. We were instantly a lot happier better photos were used and better marketing. We sold shortly after the changes they made. We dealt a lot with Roisin who was very professional. Really easy to get hold of and returned messages quick if missed each other. As she dealt with both the sale and our new purchase she kept is fully updated. The chain took a while to actually go through and she was always very positive throughout. Great service and would highly recommend. Chris / Lisa and the Kids.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Chris Thank you for your kind review. We were really pleased to see this one go through & are glad that you have had a positive experience with us. I hope you have all settled into your new home well after a long wait! From Roisin & the Rawtenstall team.

5.00 /5

We have recently purchased our new home through Ryder and Dutton. Throughout the process we have been in regular contact with Roisin. Her professionalism, dedication and honesty was so refreshing. We were impressed with her regular updates and help with moving things along - we could not have asked for more! She provided reassurance at every stage and I can happily recommend the team at Ryder and Dutton, and especially Roisin, without reservation. Thank you for everything!PositiveResponsiveness, Professionalism

Reply from agent

Hi Helen, Thank you so much for such a lovely review! I am so pleased that you had this experience with us. I’m really glad we were able to get you into your new home and hope you’re all settling in well. Roisin & the Rawtenstall team

5.00 /5

Absolutely superb. We have dealt with a few estate agents and Ryder and Dutton Rawtenstall branch is by far the best we have ever come across. From the beginning Graham was very professional ,friendly and informative with regards to the process. Janet was the most helpful person with regular updates throughout the whole process going above and beyond with our numerous questions. We can't recommend enough if you are looking at moving with as little stress as possible choose Ryder and Dutton.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Alan and Maxine, Janet and I, were so pleased to see this one go through for you. It was a great house and the preparation work that you did prior to the sale and viewings really helped to show your lovely home, in the very best light, so it felt like a superb, joint effort. I hope you are all happy in your new home and that the kids are enjoying some extra space. Best regards, Graham, Janet and Team Rawtenstall.

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68 Bank Street, Rawtenstall, BB4 8EG, UK, BB4

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