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Ryder & Dutton - Rawtenstall

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very recently moved homes with Ryder & Dutton, the help and moving process was brilliant. From the first day of viewing up until our move in Lizzie, Sarah and Joanne were especially helpful staff and answered all queries we had. Easiest move with a letting agents I’ve had and would recommend any time!PositiveResponsiveness, Professionalism

Reply from agent

Megan, what lovely comments you have written in your review. You know where we are if you require any further help. Good luck to you both in your new home. Regards Sarah, Joanne and Lizzie

5.00 /5

I would like to thank Shannon and the team at Ryder and Dutton Rawtenstall for dealing with the recent sale of my property. Shannon was courteous, professional and communicative throughout the whole process. Excellent service and highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Dave, Thank you for your feedback and for the most beautiful flowers and bottle of champagne. It was great taking on your property when I came to the office and agreeing the sale which we managed to get through in just four weeks! I will now look forward to trying to find you your next property and hope that we can offer further assistance on the other side of the transaction.

5.00 /5

It was such a pleasure dealing with Ryder & Dutton, they ensured the whole process of renting was seamless. The whole team are so professional and helpful but Lizzie, Sarah and Joanne went the extra mile. I would definitely recommend this company.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Ryder- Dutton have been extremely helpful initially in finding a property suitable for our family on short notice and throughout. Sarah Green particularly had excellent communication throughout and was really helpful answering any questions during the sign out process. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Gemma, thank you for my review, its been a pleasure and you have all been amazing tenants. Massive good luck with your move to Australia (not jealous at all!).

5.00 /5

Switched to R&D after originally choosing another agent who moved out of the town (and then basically didn't bother marketing our property or even communicating with us). Straight away we saw that R&D were on a different level and were extremely pro-active and responsive to our needs, especialy Shannon who was great throughout the whole process. Would strongly recommend them to future sellers based on my experience.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Nick, Thank you for your honest and amazing feedback and for putting the property in our hands and trusting us. We are so pleased that we managed to make up for the experience you had with your previous estate agent and really appreciate you taking the time to express how you feel the service has been. It was lovely to be able to put faces to names and get to meet you with you living out of the area. Although there was a lot to clear in the house, it did mean that we got to meet you before the sale completed. Now it’s time to relax, get your feet up and enjoy the school holidays with your children. Take care

5.00 /5

I have recently received a prompt, professional and value-for-money service from Ryder and Dutton in regard to processing a new tenancy on a rental property that I own. Joanne Kimber was extremely helpful and supportive. She responded appropriately to the many queries I raised; and she is clearly very knowledgeable and experienced within the lettings industry.. Joanne was supportive of me and the proposed new tenant throughout the process. I would have no hesitation in recommending Ryder and Dutton and, in particular, Joanne Kimber to other landlords or perspective tenants.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Judith for such a lovely review. It was a pleasure to help you with advice and to process your new tenancy. I am glad you have had such a positive experience and I will be happy to help In the future should you need it. Thanks again, Joanne

5.00 /5

Ella Austin We found our experience with Ryder Dutton to be excellent. Ella was very friendly and professional and kept us up to date with developments. Very responsive and quickly helped to resolve some of the problems we encountered. Would definitely recommend.PositiveResponsiveness, Professionalism

Reply from agent

Hi Lisa, Thank you – I really appreciate your great feedback! I’m super pleased to see this one go through for you and is it definitely going to make a happy first home for the buyers! I wish you all the best for the future! From Ella & The Rawtenstall team

5.00 /5

Great service from the start, initially with Graham who was warm and made us feel at ease in our home. Shannon then kept us up to date with all enquiries. At the sale she was pleasant and very professional. Everything went through no problem. Would definitely recommend in the future. Thank you and all the best for the future. John, Susan and Jack.PositiveResponsiveness, Quality, Professionalism

Reply from agent

We are really pleased that we managed to find a buyer and get this over the line for Jack and for yourselves who have spent a lot of time dealing with everything on Jack’s behalf. It was really nice getting to meet you all and has been an absolute pleasure to help you with the sale of the park home. We are very grateful for your lovely feedback and hope to hear from you in the future if there is anything at all we can assist you with. Take care, best wishes.

5.00 /5

I don't often write reviews, but in this case Shannon deserves recognition for her excellent regular communication. Many agents might have sat back once the sale was agreed but her tenacity with the solicitors was great. Thanks also to Graham for getting it all started.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

I feel delighted and grateful that you don’t often do reviews but have taken the time to complete one for me, so a big thank you for that. You were very patient and relaxed through out the sale even at times when things did get little frustrating. I hope that if you do need anything in the future we can work together again. It was a pleasure dealing with you. Take care of yourself.

5.00 /5

Excellent customer service. Throughout the purchase of our property Ryder and Dutton supported us and ensured no stone was left unturned. They ensured all parties were clearly upto date with the progress and their professionalism and commitment clearly played a vital role when there were a few issues. I would highly recommend Ryder and Dutton.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your review

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68 Bank Street, Rawtenstall, BB4 8EG, UK, BB4

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