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Thomas Morris - Ramsey

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
07.12.2022

Trying to sell our house has been a nightmare and when providing feedback they refused to listen.

1.00 /5

Uhm where to start . I think start at there conveyancers. I think probably the flat I bought wasn’t expensive enough for them to really be bothered with. After approx 14 months of waiting to complete I said I wanted to complain officially and funny enough everything got sorted In about a week lol. I’m selling this flat on now and the reason I’m writing this review is that I would not touch them. Very nice to your face but v slow if your property is a flat or something Obvs not enough commission. Would not recommend I’m in business and I treat all of my customers the same whether they have a brand new Yamaha grand piano or an old Victorian upright which is worth nothing. Just be warned ,

Reply from agent

Hello Mr Jeff - I am very concerned to read your comments and have spoken to the Ramsey team. They can find no record of you or the transaction. Please call me directly on 07870 813877 in order that I can investigate this situation further.

1.00 /5

My husband and I were very keen to view a bungalow on Ashbeach Drove to purchase. Called 3x on the same day as was promised a call back for a viewing.This was 7th Nov. To this day we had no form of contact from you. We have our property to sell to relocate so we are not time wasters. I hope your vendor knows what a bad service you provide.

Reply from agent

Oh Dear Michaela - I'm so sorry that on this occasion we have not performed to our usual high standard,. I can only apologise on behalf of the Ramsey team.

1.00 /5
23.06.2020

time wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools

1.00 /5
11.07.2019

do not want to pay deposit back when the promised. they treat tenants like scum. no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.

Reply from agent

I'm very sorry to hear of your concerns. I understand that the Manager of our Property Management team is emailing you directly.

1.00 /5
11.03.2019

Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.

1.00 /5
16.01.2019

Disgusting company. Takes the sides of landlords when tenancy has ended. They hold on to deposits for weeks with no good reason. They lie about if they are in the office to avoid phone calls. DO NOT use this company if you want your deposit back. Hiding behind nonsense “legalities” in order to deflect the blame from the fact they don’t want to give you your money back. HORRENDOUS.

Reply from agent

Completely agree yet another example of the horrendous customer service that proves you should NEVER rent from these people.

Contact details
Sales Phone:

01487 814666

Opening hours

Unknown

Address

9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE, East of England, UK, PE26

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