Uhm where to start . I think start at there conveyancers. I think probably the flat I bought wasn’t expensive enough for them to really be bothered with. After approx 14 months of waiting to complete I said I wanted to complain officially and funny enough everything got sorted In about a week lol. I’m selling this flat on now and the reason I’m writing this review is that I would not touch them. Very nice to your face but v slow if your property is a flat or something Obvs not enough commission. Would not recommend I’m in business and I treat all of my customers the same whether they have a brand new Yamaha grand piano or an old Victorian upright which is worth nothing. Just be warned ,