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Streets Ahead Purley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Rented a flat with this agency since March 2021 on moving in there were repairs to be carried out at the flat and to date no reported repairs addressed and property manager never answers calls or emails only at his convenience. My landlord refuses to carry out repairs at the property. I currently have waterlogged bedroom floor, mouldy blinds, a wardrobe door fell on my head, a faucet falling off in the bathroom and to date no repairs. I pay £1250 RENT!!!!!! Very unprofessional!!!!!!!!!

Reply from agent

Hi Jay, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

Absolute scammers, listed a property with a set monthly rental price and then after I put down an offer they left it on a side for two days. After two days chasing around they call me back to say that there's another offer £500 on top of mine and ask if I wanna match it. A lot of landlords complaint as well, so I will recommend to stay away from that so called agency and Kristen in particular.

1.00 /5

Worst agent I have into contact to date.....a bunch of liars. Give estate agents a bad name....stay away

Reply from agent

Hi Az, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

#Avoid If a property is with two agents do yourself a big favor and go with any other agent but StreetsAhead. Very bad customer services. They do not seem to understand simple requirements of property management.

1.00 /5

Absolutely horrible to deal with! Almost everyone at this estate agency needs training on how to deal with the general public. No manners, no etiquette, no professionalism. THE WORST estate agency by far! Stay far away from people like them. It’s embarrassing how bad they are, especially a woman named CHERELLE MUSCHETTE. She is the most snarky, rude and arrogant woman I’ve ever dealt with. Acts as if she owns streets ahead and doesn’t want to listen to anyone but herself, she seems to be under the impression that only she knows what’s right and it’s just disgusting 🤮. No ratings for this place, if I could I’d even take the 1 star back.

Reply from agent

Hi Ayman, I’m so sorry this has been your experience with Streets Ahead. We would like to establish what went wrong for you, and if possible, put it right. Would you be willing to email me on streetsaheadsocial@gmail.com? Thank you also for bringing this to our attention. Rebecca

1.00 /5

Where to begin! If your looking to rent out or sell your property you will be fine but if you want to rent forget it I waited over 7 months for my toilet to be fixed it still wasn't done by the time I left the property leaving me with a 175 pound water bill because the toilet was constantly running and other repairs where not dealt with either no gas safety certificate at all in the 2 years I was there my agent is totally non responsive im trying to get my deposit back she asked me for my bank details twice I gave them to her twice ive sent 3 emails since to find out what's going on but still no communication at all so no i would not recommend for tenants!! If anyone bothers to get in touch with me can it be a proper manager thanks

1.00 /5

THEY DO NOT DESERVE THE ONE STAR!! WORST AGENTS DO NOT USE!! Unresponsive rude, No experience what so ever bunch of cowboys do not recommend at all be careful landlords and Tenant’s

1.00 /5

NIGHTMARE EXPERIENCE - NO SUPPORT - they give us the wrong keys to get into the apartment and instead to bring the right keys, they told us 'just call a locksmith'. Time 9:00 pm, Friday. Finally when we get into the property, the apartment …

1.00 /5
21.02.2021

Horrible Customer Service Pretty sure their deleting their bad reviews would not recommend this Estate Agent title says it all. Check their trust pilot reviews for the honest opinions.

Reply from agent

Hi Coya, thanks for getting in touch. We are really sorry that you've had bad customer service. We are looking into this for you. If you have any further information, please do private message us, so we can investigate. Thanks, Rebecca

Contact details

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Opening hours

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Address

936 Brighton Road, Purley, Surrey, CR8 2LP, South East, UK, CR8

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