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Streets Ahead Purley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Organised potential renters for my home, I specifically requested no pets, so when they did find someone suitable I was happy. This is until I found out Emily had withheld the fact the tenant had 3 dogs after contracts had been signed ('no pets' removed from contract to tenant). Wasn't happy to say the least, terrible service, it's true what they say about estate agents afterall!NegativeProfessionalism

Reply from agent

Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

Worst agent I have into contact to date.....a bunch of liars. Give estate agents a bad name....stay away

Reply from agent

Hi Az, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

THEY DO NOT DESERVE THE ONE STAR!! WORST AGENTS DO NOT USE!! Unresponsive rude, No experience what so ever bunch of cowboys do not recommend at all be careful landlords and Tenant’sNegativeQuality

1.00 /5

Where to begin! If your looking to rent out or sell your property you will be fine but if you want to rent forget it I waited over 7 months for my toilet to be fixed it still wasn't done by the time I left the property leaving me with a 175 pound water bill because the toilet was constantly running and other repairs where not dealt with either no gas safety certificate at all in the 2 years I was there my agent is totally non responsive im trying to get my deposit back she asked me for my bank details twice I gave them to her twice ive sent 3 emails since to find out what's going on but still no communication at all so no i would not recommend for tenants!! If anyone bothers to get in touch with me can it be a proper manager thanksNegativeResponsiveness, Quality, Professionalism

1.00 /5

#Avoid If a property is with two agents do yourself a big favor and go with any other agent but StreetsAhead. Very bad customer services. They do not seem to understand simple requirements of property management.NegativeQuality, Professionalism

1.00 /5

NIGHTMARE EXPERIENCE - NO SUPPORT - they give us the wrong keys to get into the apartment and instead to bring the right keys, they told us 'just call a locksmith'. Time 9:00 pm, Friday. Finally when we get into the property, the apartment …

1.00 /5
21.02.2021

Horrible Customer Service Pretty sure their deleting their bad reviews would not recommend this Estate Agent title says it all. Check their trust pilot reviews for the honest opinions.

Reply from agent

Hi Coya, thanks for getting in touch. We are really sorry that you've had bad customer service. We are looking into this for you. If you have any further information, please do private message us, so we can investigate. Thanks, Rebecca

1.00 /5
30.09.2020

useless been waiting months for my toilet to be fixed come home today to my boiler not working which I've never had a gas safety certificate for absolutely rubbish communication with anyone from streetsahead a complete joke

Reply from agent

Good morning Sally, We are sorry that you’ve had issues contacting us over the weekend. We’ve spoken to our Property Maintenance Department who have said that they’ve been in touch with you and have managed to arrange a contractor appointment for tod…See more

Contact details

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Address

936 Brighton Road, Purley, Surrey, CR8 2LP, South East, UK, CR8

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