Absolutely incredible. Trudie went completely above and beyond to ensure my house buying experience was smooth and without challenge. Mel was always on hand to answer any questions - I truly recommend Red Hot to anyone, beyond a doubt the best estate agent I’ve ever worked with. Such a pleasure.

I am a private landlord and recently instructed the Prudhoe office of the Red Hot Group to find a tenant for a letting property. From the outset I was impressed with the helpful and friendly attitude of all in the office. My questions were answered and telephone queries quickly addressed by an obviously professional team. Melanie Connolly has been outstanding throughout with her knowledge and advice. She is enthusiastic, approachable and committed to finding the right tenant. I won’t list all of the work she has carried out, suffice to say, the property has now been let. I have no hesitation in recommending the Red Hot Group, the quality of service is exceptional.

From my first meeting with Melanie, branch manager, and throughout the full process both Melanie and Trudie have made the sale of my fathers house totally stress free. Handling it sensitively and professionally for a home that has been in our family for over 100 years. Customer service at its very best.

Melanie Fairness and her team at Red Hot Property's Prudhoe branch are all consummate professionals; dedicated, honest and experienced. I have used their services on two occasions and would not hesitate to do so again. I highly recommend them.

After getting valuations from a couple of local agents I decided to use Red Hot as Melanie took her time to explain certain things the other agent didn’t even mention. The whole process of selling a home, no matter what the circumstances, is stressful but the team were sensitive and thoughtful in their approach. Most of the communication was by email, which suited me and my working days. We had to find rental accommodation to dovetail with the sale and Trudie went above and beyond to assure this happened. Which is quite a feat in today’s market. I was very happy with the service offered and would definitely use Red Hot again, and recommend them to anyone buying, selling or renting.

Excellent service, very informative would definitely recommend Red Hot PropertyPositiveProfessionalism

Professional service and great help all the way through the buying process.PositiveResponsiveness, Quality, Professionalism

We have used this branch both for rentals and sales. They are a friendly, professional team with excellent communication every step of the way - highly recommended.

We would just like to say a big thank you to the staff including Melanie and Trudy for their professional service and keeping us up to date in a timely manner, would recommend the Prudhoe office to anyone

Great service from the team. We saw a property we wanted to view and the booking was arranged for the same day. Excellent communication all round.