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Williams Estates - Prestatyn

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Very nice at the beginning. No updates since house viewing. Then property that was my dream home just disappeared from the market. 2 stars instead of 1, because of the nice agent during viewing. I don't understand that lack of interest in customers.

2.00 /5

Very disappointed with the lack of communication they got solicitors email wrong therefore delaying sale when approached about it they just laughed as though I was wrong not worth the fees they charge

2.00 /5

Not much for sale at the moment

1.00 /5

If you want to get gazumped then these are the ones for you. That's what they did to me after the seller accepted my offer and after all the surveyor reports had been done. I think this was because we found wood rot in the attic which Williams tried to conceal as they would never let me view the attic it was only when the surveyor insisted on it. They then allowed another viewer to put in a bid and I was then told to increase my offer by £20k! I obviously told them to shove it where the sun doesn't shine and found out 6 months later that the same female manager from Williams sold the house for a mere £2k above my asking price. Doged a bullet though, as I have been informed by multiple people that the previous Tennants who rented the house poured cement down the drains as they didn't want to be evicted for the house to be sold! You will never get my business ever again.

Reply from agent

Dear Rick We are sorry to read your review but are unaware of which property you were interested in. As an agent we are not in favour of gazumping, but as we act for our vendors, we have to follow their instructions. If we were to receive an offer, whether an accepted offer has been agreed prior, we legally have to forward this to our vendor, who makes the final decision to accept or not. With regards to the wood rot in the attic, as an agent we would not conceal anything that we are aware of and as for wood rot, this is what a surveyor is instructed for as we are not trained in damp, timbers and structures and rely on the vendors awareness of their own property. If you would like to contact me on 01745 888900, to discuss the property in question, to enable me to make further investigations I will endeavour to seek some conclusion for you. Kind Regards Allison Thompson Group Manager

1.00 /5

Absolute jokes the lot , I had to take time off work to show people around and basically sell it for them they didn't have a clue but still charged me would never use again and definitely would not recommend stay well clear

1.00 /5

My mom sadly passed ... so i trusted Williams to sell her home as I live in Knutsford so didn't have a clue who to use.. anyway they valued the property at £250,000 them said 5 months later reduce so I knock down £30,000 still no joy.. …

Reply from agent

Hi Robert, thank you for taking the time to leave us a review. We're shocked and sorry you feel this way, as we felt we had a good relationship with yourself and during previous communications between ourselves and you, you gave us nothing … More

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11 Meliden Road, Prestatyn, LL19 9SB, UK, LL19

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