We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Williams Estates - Prestatyn

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

My mom sadly passed ... so i trusted Williams to sell her home as I live in Knutsford so didn't have a clue who to use.. anyway they valued the property at £250,000 them said 5 months later reduce so I knock down £30,000 still no joy.. completely useless company.. whatever you do use a more professional company in the area who know how to sell wasted 8 month .. completely useless Robert from Gronant *Response: to Williams estate agents reply As stated in my review . Josh has stated I didn't want certain viewings.. as they were aware id just buried my late mother , and there appointments were when I was dealing with my late mother's estate This estate agents is (by far) (the worst and expensive) BEST THING I DID WAS SACK THEM Since Im now using a professional service & is a lot less commission. as I stated I didn't know any better as not from the area But now I do .. so when reading this review and widlsh for a proper professional estate agents. contact me I will give you a proper professional company which is only 1% cheap commission. I was completely let. Down with ((Williams) whom didn't help when I was in a vulnerable situation losing my mother. Bad company 👎👎👎👎truely stunning horrific experience

Reply from agent

Hi Robert, thank you for taking the time to leave us a review. We're shocked and sorry you feel this way, as we felt we had a good relationship with yourself and during previous communications between ourselves and you, you gave us nothing but praise. Throughout the marketing of the property it didn't help that you cancelled confirmed viewings and also refused viewings at certain times, when we have had keen and seriously interested applicants wanting to view and potentially make an offer. We are disappointed too that we didn't achieve a sale but at all times we did make a full effort on your behalf.

1.00 /5

I would strongly recommend to not rent a house through Williams estate agents. They take the side of the Landlord in all matters even when you are the 'ideal tenant' and pay your rent every month on time. Very slow to respond and follow up on maintenance & repairs. Waited months for a central heating fault to be repaired and was even left without water at the property for 3 days after an outside tap pipe burst. As for when you leave the property, don't expect this agent to act or advise impartially. They completely ignored the clear and obvious evidence that the Landlord was making a baseless claim against the holding deposit and instead pushed the dispute through the arbitration scheme. Thankfully the independent adjudicator found rightly in my favor but it still took 5 months to get my deposit back. Will never use this agent again.

1.00 /5

No communication when we had viewers,we had to push them for feed back,

Reply from agent

Good Afternoon Anne, We are sorry to receive your one star review, could you please contact our Prestatyn Branch on 01745 888900 to provide us with more information relating to the review. We value our customer service, a little more information on what has caused you to think we are slow will enable us to make sure it does not happen again. Many Thanks, Williams Estates

1.00 /5

Shocking service from this agent. We travelled down from Birmingham to have a market appraisal only to receive a phone call from the agent whilst he sat outside in the car refusing to enter the property due to another agent being there at the time. Williams Estates clearly didn't have confidence in themselves to sell themselves in order to gain another property on their books. Very disappointing and I would avoid this agent purely due to lack of motivation/confidence. On the other hand Peter Large Estate Agents who did enter the property were fantastic.

Reply from agent

Our not entering the property is not a matter of our lack of confidence or motivation, it is a matter of courtesy and professionalism. Peter Large, out of five agents bizarrely invited to the same property at the same time pipped us to the door. We saw them enter ahead of us and called to check if there had been a mix up with timings to be told that there had not been a mix up and several agents were invited to attend at the same time, which is something we have never come across before. We treat our meetings with confidence and professionalism. We would not walk in on Peter Large giving you their market appraisal, just as we wouldn't expect them to walk in on us providing ours. We value the service a true hard working independent agency like ourselves can provide and as such we turned up on time as requested, prepared and looking forward to our meeting but with no warning or knowledge that many agents had been scheduled simultaneously. We feel a damaging one star review is not deserved and was uncalled for.

Contact details

Unknown

Opening hours

Unknown

Address

11 Meliden Road, Prestatyn, LL19 9SB, UK, LL19

About

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available