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Moginie James Estate Agents

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
29.04.2016
Efficient, helpful and prompt with polite and friendly manner.

Bethan has always responded quickly to any queries I have had during the tenancy. She has worked hard to accommodate my schedule with the agency's requirements, regarding interim visits etc. She has always been friendly, polite and professional throughout and any problems or issues that have arisen have been dealt with and resolved efficiently and with the minimum of fuss or inconvenience. I have been very happy with the way she has liaised with me to find the most mutually convenient and stress-free solution or plan in all our dealings through the tenancy.

5.00 /5
21.04.2016
Excellent customer service and tenant care

I was so impressed with the service Moginie James provided throughout my tenancy. Any problems were resolved swiftly and with ease. I have been particularly impressed with the Pontcanna branch, they're dedicated to providing great tenant care and keep in contact; which is so crucial when beginning/ceasing a tenancy. I would highly recommended using Moginie James for all your letting needs! A special thank you to Sarah Jones who has been a great point of contact and continually provided excellent customer care.

5.00 /5
07.04.2016
Easy to deal with.

These folk are well worth their 10%. They remove all the hassle I have had in the past. Just dealt with Nathan who sorted out a niggling little problem for me.

5.00 /5
01.04.2016
Consistent, professional and timely help

Thank you so much for always being there to hep with our issues at the drop of a hat. I would highly recommend you to anyone looking for an estate agent.

5.00 /5
22.03.2016
Excellent service and Great Communication

There were a number of issues with my property, some of which were complex and required structural repairs in order to put right. Nathan Dodd made a potentially stressful situation much better through his diligence, excellent service and great communication. He was frequently in contact with me, providing updates and reassurance, and using his years of experience to guide me through. Thankfully all is now resolved and the property is back to normal. Thank you to Nathan for all your help!

5.00 /5
20.03.2016
Communication has been excellent. and the agent is always quick to respond to issues.

Email communication is always detailed making it easy for me to approve repairs and maintenance. Agents always closes off issues promptly..

5.00 /5
18.03.2016
Highly professional, determined and attentive to detail.

I commend the agency. They were always highly professional, determined and attentive to detail in the sale of my flat in Cardiff. They maintained good contact with me so I was never left guessing what was going on, which gave me confidence in their services.

5.00 /5
15.03.2016
Fantastic service from start to finish

From start to finish the people at Moginie James were very helpful in helping me find a 3 month let in Cardiff. I visited them at their Cardiff Bay office and Becca and Natalie were incredibly helpful and gave some great advice. In fact they even suggested I look at serviced apartments on a very short term basis to save me money, even though that would have probably lost them business. Rhys from the Pontcanna office then called me a couple of days later to tell me of a property in the city centre which was available for a 3 month let. Since I was commuting from London I was very keen to see the property the same day. Although his schedule didn't allow it, he booked me in for a 15 minute viewing the same day with Becky. This short appointment didn't stop her from sparing us loads of time to show us 3 different options in the building and answering all our questions. I was next in Cardiff two days later and decided to go ahead with oneach of the flats. Sarah in the Pontcanna office handled my business from this point on and was incredibly helpful the whole way. There were a couple of complications that came up but her approach was always to try and find a solution and get the deal done, which was exactly what was needed, since the move in date was only a couple of days ahead. Overall, from my initial meeting at the Bay office where I was just having a feeler of my options to getting me moved in to a new flat in a week's time, the staff at Moginie James understood my needs and helped get the job done. I have no qualms about recommending them wholeheartedly to anyone looking at property in the Cardiff area and they will be my first port of call should I need an Estate agent again in the near future.

5.00 /5
13.03.2016
Welsh buying process

It has been a pleasure to go through the process in welsh. I feel it should be made more readily available across Cardiff. Everybody in the branch has been very helpful right from the beginning. They have answered any queries clearly and quickly and kept me informed of everything through phone calls and e-mail. Its been a very stress free process so far and i would recommend the branch to anybody looking to buy/rent a house in Cardiff.

5.00 /5
06.03.2016
Excellent Friendly Welsh Communication

Every stage from valuation to excepting an offer was done in a friendly yet professional manner. Being a Welsh speaker meant that I could communicate in both languages. This was an excellent attribute and the reason we chose this estage agent over others in the area.

Contact details

Unknown

Opening hours

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Address

12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL, Wales, UK

About

Website:

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Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. <br><br> Our 53 strong team is our biggest asset – dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme – a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network – all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.

Our team

Natalie Thomas

Holly Hardy

Chris Wheten

Claire Woodruff

Liz Allen

Sarah Jones

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available