SUBCONTRACTS TO UNETHICAL TRADESMEN AND HAVE BROKEN DATA PROTECTION LAWS - DO NOT USE I ended contracts with multiple properties after repeated incidences of Northwood Plymouth using contractors that would quote astronomical amounts for work needed that my own contractors have deemed to be ficticious on multiple occasions. Had I paid for work recommended by Northwood's selected contractors I would be thousands of pounds down for work that wasn't needed. Northwood refused to reimburse me for work I had to pay for to correct the damage and tampering from their highly quoting contractors who were trying to secure business for said ficticious work. Northwood are currently breaching crucial rule in the contracts of both landlords and tenants by sharing mobile numbers and email adresses in both directions through their 'fixflo' service. If you are with northwood - log on and look for yourself. My tenant who is not allowed to contact me directly found my details by logging on. I have all of my tenants details from emails directly from Northwood I have now discovered. My current tenant who was only notified she is being evicted on 20th December very recently (with two under three year olds) despite me giving an additional 3 months notice to the agency, has been contacting me directly and daily using my leaked information. She is pleading to stay and Northwood have showed as much compassion as to advise her to stop 'harrassing me' (with the details they provided) and advised me to 'block her'. What poor ethics despite the breach in contracts to both parties. This company has tried to rip me off as a landlord and been nothing short of cruel to the tenant. Yet to receive an apology for breaking GDPR regulations. Getting some 'annual leave' email returns despite having had emails from these employees today. Would never recommend to a tenant or landlord, disgraceful customer service in a business sector that impacts heavily on people's lives and livelihood.