Dear Jasmine, I'm really sorry to receive this feedback. I know that our Head of Property Management worked hard to try to support you with the difficulties during the tenancy that you faced and that you were also released from tenancy early without having to pay the last month's rent. Your landlady apologised sincerely for the difficulties that you experienced and we are all disappointed that the issues of damp in the property adversely impacted on your tenancy. We wish you the very best of good fortune in your future tenancies and hope that we can work to impress you in the future. Regards, Chris Whitaker

Dear Rory, Many thanks for such lovely feedback on one of our negotiators. We feel it is vitally important to be as informative as possible to all Lettings and Sales applicants. We hope we can help you find your new home soon! Many Thanks Abigail Lamerton Business Generation Manager

Dear Lucy, Thank you so much for your fantastic review! We're delighted to hear that Louise was instrumental in helping you find and secure a property in Plymouth. We especially appreciate you mentioning Louise going the extra mile by offering recommendations for things to see and do in the city and surrounding area. It's important to us that our clients feel welcome in Plymouth, and Louise's thoughtfulness perfectly reflects that. We hope you're settling into your new home and enjoying all that Plymouth has to offer! Many Thanks Abigail Lamerton Business Generation Manager

Dear Pete, Pleased to hear you have been receiving great service from your Property Manager! Many Thanks Abigail Lamerton Business Generation Manager

Dear Dan, We appreciate you mentioning his excellent communication skills, approachability, and helpfulness in answering your questions. It's great to have team members like James who go the extra mile to ensure a smooth experience for our clients. We'll be sure to pass on your kind words to James. We're lucky to have him on the Martin & Co Plymouth Lettings & Estate Agents team! Many Thanks Abigail Lamerton Business Generation Manager

Dear Nandita, We are thrilled to hear that you were impressed with Mike. It's always so assuring to hear how helpful Mike was! If there is anything else we can do to support you please just give us a call. Many Thanks Abigail Lamerton Business Generation Manager

Dear David Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our team to be professional and responsive. We strive to provide excellent customer service, and it means a lot to us that you acknowledge our efforts. We appreciate you taking the time to recommend us. It's always rewarding to know that our work has been helpful to others. We look forward to working together throughout your Tenancy! Many Thanks Abigail Lamerton Business Generation Manager

Dear Mark, Thank you so much for the incredible 5-star review and kind words! We're so glad to hear that our team in Plymouth was able to match your pace and help you secure a successful application. We understand how crucial speed can be in the competitive housing market, and your praise means a lot to us. We strive to provide efficient and supportive service for all our clients, and your recommendation is truly appreciated. We wish you all the best in your new home! Many Thanks Abigail Lamerton Business Generation Manager

Dear Nicole, Thank you so much for your wonderful review about the level of support you have received from your Property Manager Dan Hussey. It means a lot to us that you feel comfortable asking Dan any question, I am sure he will be more than happy to support in any further questions you have in the future. Many Thanks Abigail Lamerton Business Generation Manager