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Robsons

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5
2.00 /5
Reply from agent

Dear Candice I am puzzled by your two star review as I cannot see that we have had any contact with you to date ? if we have done something to disappoint or indeed upset you, I would be pleased to discuss and try to rectify. Please call me on 0208 866 8083. Dan Young

2.00 /5
Reply from agent

Dear Mr Nur, We have noted your two star assessment of our service which we take very seriously. We have searched our network database and it seems that we have never had contact with yourself. At your earliest convenience can you please telephone our office Partner Daniel Young to discuss your review. Thank you in advance. Kind regards.

1.00 /5

Rubbish estate agents Send your properties that aren't anywhere near your budget or not even your requirements. Also they keep sending you emails with properties that aren't even available anymore. Complete time wasters

Reply from agent

Dear Paul We have searched our database and cannot see any entry matching your name. You have stated that we ‘send you properties that aren’t anywhere near your budget or not even your requirements’ and this simply cannot be the case if we do not have your details registered. Please call me ( Scott Elliot – Partner ) on 0208 866 8083 to discuss and resolve your issues if you feel genuinely aggrieved, as I would be only too pleased to help personally. Best wishes

1.00 /5

Called in regarding a property clearly still for sale on Rightnove, was told that I would be called back as staff member was not sure of the situation, a week later and still no call !!!!!

1.00 /5

Sadly a poor experience with the Pinner team. Communication was initially very positive and proceeding well regarding my sale and separate purchase of a new property, but this soon fell away. I’ve not heard back from the team despite chasing three separate members of the team.

1.00 /5

Trying to get viewings for a property is near impossible. Get fobbed off constantly. I am selling my house with another agent, so I wonder if that's the reason why. Not getting properties sent to me either. If I see a property for sale, I will be knocking on the owners door to register my interest, as I have no faith in Robsons whatsoever. I advise others to do the same.

Reply from agent

Dear Pete Mitchell Your review leaves me somewhat puzzled as you have never actually contacted Robsons Pinner. We cannot send details to you or offer you anything, if you do not actually contact us and leave your details. If you are a serious purchaser? And not someone hoping to tarnish our good name for reasons known only to yourself .. you can contact me directly on 0208 866 8083 or daniel.young@robsonsweb.com. I am looking forward to speaking with you soon. Dan

1.00 /5

Terrible agent. Very arrogant and rude. My experience was that I wouldn't get sent properties from them as I wasn't selling through them. There were numerous properties which I had never been notified about, despite meeting the criteria for them, yet suddenly they would appear on their site when under offer or sold. Thankfully I have found a property with one of the other agents in Pinner who were far more helpful.

Reply from agent

Neil We have no record of your contact whatsoever and find your review tantamount to slander which is a very serious matter. Thankfully we have a host of purchasers that have not sold through Robsons recommending us and praising our levels of service, this should serve to refute such claims. If you would contact me directly on 0208 866 8083 I would be delighted to help with your search and am keen to know which property you were not able view ?? Regards Dan

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Address

1 High Street, Pinner, HA5 5PJ, UK, HA5

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