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Robsons

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I sold my house at the end of 2019 through Robsons and found them to be very helpful and professional. The marketing material was of a high standard and presented the property attractively. In terms of finding, showing round potential buyers, and following up the level of interest all the staff I came across were energetic and efficient. In a not very easy market last year Robsons managed to generate a good level of interest and find a buyer, which was a great relief as I needed to move. My only qualification is that I was surprised that offers for the house came in significantly below what Robsons initially thought could realistically be achieved. While estate agents have to be optimistic and of course try to achieve high prices for sellers I thought they would have a better feel for what the market would bear. In fairness other agents I asked to view the house were even more optimistic and would probably have deterred some buyers. Overall I would happily recommend Robsons either to buyers or sellers for pleasant and efficient service.

Reply from agent

Hi Stephen Thank you for your review and I wish you all the best with the new house and location. Gavin

4.00 /5

Professional service. We were very please with the commitment Danielle made. She helped immensely at the end of the sale with a difficult situation. We were very grateful for her time. Would defiantly recommend.

3.00 /5
2.00 /5
Reply from agent

Dear Candice I am puzzled by your two star review as I cannot see that we have had any contact with you to date ? if we have done something to disappoint or indeed upset you, I would be pleased to discuss and try to rectify. Please call me on 0208 866 8083. Dan Young

2.00 /5
Reply from agent

Dear Mr Nur, We have noted your two star assessment of our service which we take very seriously. We have searched our network database and it seems that we have never had contact with yourself. At your earliest convenience can you please telephone our office Partner Daniel Young to discuss your review. Thank you in advance. Kind regards.

1.00 /5

Rubbish estate agents Send your properties that aren't anywhere near your budget or not even your requirements. Also they keep sending you emails with properties that aren't even available anymore. Complete time wasters

Reply from agent

Dear Paul We have searched our database and cannot see any entry matching your name. You have stated that we ‘send you properties that aren’t anywhere near your budget or not even your requirements’ and this simply cannot be the case if we do not have your details registered. Please call me ( Scott Elliot – Partner ) on 0208 866 8083 to discuss and resolve your issues if you feel genuinely aggrieved, as I would be only too pleased to help personally. Best wishes

1.00 /5

Called in regarding a property clearly still for sale on Rightnove, was told that I would be called back as staff member was not sure of the situation, a week later and still no call !!!!!

Contact details

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Address

1 High Street, Pinner, HA5 5PJ, UK, HA5

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