Newton Fallowell - Peterborough

Outstanding customer service from Olivia in the lettings team. She’s not only thorough and professional but also brings a cheerful and positive energy. More places could benefit from someone as dedicated and committed as her. I hope Newton Fallowell offers her opportunity in the future to come.

Olivia has been amazing for us since she took over looking after our tenancy. Always there when needed or have any queries, and very prompt with answering any questions.

We viewed a property with Newton Fallowell, Werrington, twice. Although we did not proceed with a purchase on this property (albeit a lovely house!) we received fantastic service from NF, especially Dylan who was always helpful, responsive and polite. Thank you very much.

We recently rented a property through Newton Fallowell, and I must say, the experience was quite positive, largely due to the exceptional service provided by Olivia. From the initial property viewing to the final stages of securing the … More

Thank you Ellie! After a difficult 10 months we sold and moved on. Ellie was helpful and was quick to respond to my emails and phone calls. Would recommend 👌 …

Very impressed with the service I’ve received in my search for a rental property. Working with Olivia L. has been terribly easy. Organising an initial viewing together was quick as you’d expect. During which, however, we had a high quality and in depth conversation about my requirements: discussing how the property we were viewing met them or fell short. Leading to us pivoting post-viewing to organise a second viewing for another property which suited my requirements. Organising payments was easy, getting access to the AST took a small period simply due to how quickly the turnaround was from the house being available to me submitting my application. I overpaid the initial deposit without realising and was urgently called regarding sending the overpayment back which as well is not a guarantee with tenancy companies I’ve worked with before. Small issues like setting up boiler controls and contacting the landlord for various permissions have so far all been addressed and/or solved overnight. In some cases within 3-5 hours from issue discovered - to maintenance visit - to repair complete. Queries are all being answered promptly so far. So really no complaints at all, I believe it’s up there with the best service I’ve had organising and living in a rental property. Thanks to Olivia for stepping up, I’ve appreciated the work!

A massive thank you to Ellie who help us secure our first home. Always providing updates and making sure that the process was moving smoothly. Thanks Ellie!

I had a great letting experience with Olivia.She was very humble.helpful, co-operative and understanding.I definitely recommend her and Newton fallowell Peterborough. Keep it up.

Ellie was incredibly helpful, with the whole process. thanks again

Had an amazing experience! I had so many bad experiences with agents but Olivia was so helpful and informative! Would definitely recommend her to my friends and family also!