Very impressed with the service I’ve received in my search for a rental property. Working with Olivia L. has been terribly easy. Organising an initial viewing together was quick as you’d expect. During which, however, we had a high quality and in depth conversation about my requirements: discussing how the property we were viewing met them or fell short. Leading to us pivoting post-viewing to organise a second viewing for another property which suited my requirements. Organising payments was easy, getting access to the AST took a small period simply due to how quickly the turnaround was from the house being available to me submitting my application. I overpaid the initial deposit without realising and was urgently called regarding sending the overpayment back which as well is not a guarantee with tenancy companies I’ve worked with before. Small issues like setting up boiler controls and contacting the landlord for various permissions have so far all been addressed and/or solved overnight. In some cases within 3-5 hours from issue discovered - to maintenance visit - to repair complete. Queries are all being answered promptly so far. So really no complaints at all, I believe it’s up there with the best service I’ve had organising and living in a rental property. Thanks to Olivia for stepping up, I’ve appreciated the work!
Newton Fallowell - Peterborough
11 Skaters Way, Peterborough, PE4 6NB, UK
About Newton Fallowell - Peterborough
The Peterborough branch has seen huge success and growth since its cold start opening in 2018 including being recognised by Rightmove and Zoopla as one of the top selling & lettings agents in Peterborough. The office is also proud to have won the British Property Awards for Peterborough in both 2022 & 2023, which is an award provided to one agent based on their service, therefore provides clients with confidence in the service that will be provided by the team. Owned by Managing Director Jason Treadwell and Director Kieran Arthur, they ensure the branch offers its clients an exceptional service specialising in sales, valuations, financial services, mortgages, conveyancing, land valuations (plots) and new homes. The branch boasts a superb location, situated within a pedestrianised area, with parking facilities close by. Staff at the branch pride themselves on their commitment to customer service, focusing on the entire customer ‘journey’ and experience, rather than simply selling and letting houses. As part of this, they adopt a proactive and flexible approach to viewings, including accompanied viewings, out of hours contact, weekend opening hours and the provision of eye-catching property brochures featuring professional photography and detailed floorplans as standard.
Website: https://www.newtonfallowell.co.uk/peterborough-estate-agents/
Our team
Peterborough Office
Jason Treadwell
Peter Ledger
Kieran Arthur
Memberships and portals
