Wow, where to start. What an amazing experience from start to finish! Hugo spent time at our property making sure he knew it inside and out before we even agreed to sell it with him. He extremely professional, friendly and efficient – he got us on the market in less than a week!!! We can't thank him enough for everything he did for us. Once we accepted our first offer (just a week after listing, due to amazing photographs from Hugo and his team, and a perfect and accurate listing) we were handed over to Rozy in the Nailsworth office, and we could not have asked for more. She went above and beyond her job role for us. Impeccable communication, professionalism, friendly and so easy-to-talk to that I felt like I was talking to a best friend who was helpling me move, not an estate agent. She worked so closely with both ourselves and the buyer, along with both sides of solicitors, which allowed the whole process to be stress-free and seamless. Thank you again, we are delighted with everything you have done for us and will most definitely would recommend to anyone.
Hugo & his team are friendly & reliable. I’ve been with them for a few years now as Hugo rented my flat out for me. When it was time to sell he found me a buyer within the first week. It was a difficult sale but they couldn’t do enough for us as we were in a chain to buy our new home. It all eventually went through & we couldn’t be happier. We would definitely recommended using Hugo & his team, 5 stars ?? given.
We recently bought a property in Painswick through Moulton Haus and the service was fantastic throughout. Hugo was very helpful and professional in the early negotiation phase whilst Rozy worked tirelessly liaising with all agents in a chain of 6 throughout the process. She was always available to speak to and picked up emails quickly and was always up to speed on the latest developments. She even managed to find us some short term rental properties within a few hours when it looked as though we may be homeless over Christmas! All in all they made a potentially very stressful experience much easier to deal with! We would definitely recommend them.
We have just purchased through this agent and would highly recommend their services due to the constant communication making us feel we were important to them and the very professional yet friendly dealings we had were first class. I would especially recommend Rozy who helped us as she went far beyond her remit in chasing up and down the chain where other agents failed in their duties keeping the whole thing moving to a successful conclusion. I only wish we had sold through them also.
From our initial viewing through to completion and even beyond, both Rozy and Hugo were extremely helpful. From following up with solicitors to liaising with the vendor on our behalf, nothing was too much trouble.
Moulton Haus are a unique estate agents offering excellent tailored service. They understand the needs of their clients and always go above and beyond to make buying or letting hassle free. We have both bought a property through them and let a property for 3 years. They are quick to find suitable tenants, understand the market better than the rest and deal with problems in a quick and efficient manner. Would thoroughly recommend them to anyone who is looking to buy, sell or rent a property.
Creative and professional. They have acted for me for my last tenancy and have now found new tenants who moved in one week after the old ones. Pretty impressive turnaround, They handle any issues that arise very well and always respond. That is the big advantage of using small independent agents who are able to act quickly and who understand their clients and who know the general local property market. Hugo is very good and his staff always seem to know what is going on. Would not hesitate to recommend them.
The atmosphere with all my dealings with Moulton Haus was one of honesty and transparency. I felt they could be trusted from the start. They listened and showed a great deal of empathy and kindness towards all parties, which was a very welcome trait in what can sometimes seem like a dog eat dog world.
The whole team at Mouton Haus were a pleasure to deal with., always courteous and professional. The best thing about this agent was the quality of viewings : Hugo Moulton brought well matched buyers to see our home, rather than time wasters. Secondly the quality of the service, Hugo has an a creative, enthusiastic approach which was great to see. Finally, as an independent local agent we felt the team were very focussed on the task in hand, working hard for their clients.
Hugo and the team at Mouton Haus managed both the rental and then subsequent sale of my house and the level of service received is well beyond what I have experienced with other estate/letting agents. During the rental period, the property, tenant and process was managed impeccably without issue and when it came to the sale they took all of the pain associated with a house sale away and the whole process was wrapped up incredibly quickly; from advertising through to agreed sale and then after service. I will absolutely be using Moulton Haus with future property dealings and would thoroughly recommend them to anyone.
Estate agents don’t always have the best reputation – we get that. Moulton Haus is different. Like you, we’d become disillusioned with sub-standard service from many Gloucestershire estate agents. Their property advertising was terrible, their offices were unwelcoming, and their ‘one size fits all’ approach to service just didn’t work. We’ve established a track record of selling and letting beautiful homes around Gloucestershire and beyond with our affordable, easy-to-use service. We’re proud of our property marketing – and we’re good at it. We know what people look for, what sells and what doesn’t, and how to bring out the best in every home. It’s easy to imagine yourself in your next dream home when it’s presented with great-looking photos and well-written descriptions. Your home is as unique as its owner, with its own style and substance, quirks and qualities. At Moulton Haus, we don’t categorise your property by the number of bedrooms or the size of your garden. It’s not a selection of photos on a website, with a price tag and a floor plan. We treat each and every house as a home. Our services include professional photography packages, home staging and even interior design advice. Take a look at the homes in our portfolio to see how we help your home stand out in a crowded market.
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