My family and I have recently rented a property through Absolute Letting Agents. From beginning to end of the whole process, Ella has been very helpful and patient. She has always provided prompt responses to all of our emails and always with the timescale she stated. Not only did Ella assist with securing the property for us and helping with all the paperwork, she also thought ahead and provided some useful contacts for removal companies. We were pleased to act on her recommendation as the removal agents we went with were brilliant. We are now moved in and well on our way to being settled. We contracted Ella with a couple of snags which we just wanted recorded. Within hours of sending the email, she has already contacted the Landlord and got approval to conduct the repairs. So all in all we have a responsive landlord and a great agent at Absolute called Ella!