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Brockenhurst - Whitchurch

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Very difficult to deal with, no response to emails, and really quite unprofessional. The particular estate agent we dealt with did not seem too fussed about selling the house!

Reply from agent

We are very sad to receive this message, particularly as Rightmove and the Property academy have recently assessed our office as the 18th best in the UK out of around 30,000 estate agents. We don’t have a client with your initials so perhaps you’d be kind enough to contact me to discuss your concerns, if in fact you are a genuine client of ours. It’s far better to talk directly rather than try to deal with anonymous comments placed in the public domain, which are all too often unjiustified, unfair and undefendable. Please have the courtesy to call me on 01256 892222. David .

1.00 /5

If I could give this less than a one star, I would! We feel highly disappointed by the team at Brockenhurst in Whitchurch. Having valued our property at one price with keen enthusiasm that we would sell, we were then repeatedly told to lower the price as it was unrealistic and nobody would look at it for that amount. The team are quite deceitful and if they had been honest with us from the very start, we may have accepted some of the earlier lower offers we received. We soon found them to be fake and even on occasions extremely rude, instantly dismissing our ideas of how we could gain more potential buyers for our property, and David trying to usher you off of the phone calls when you had important questions which needed to be answered, I have never had the displeasure of speaking to someone so rude. There was also a strong lack of communication on their part and it was constantly upon us to phone up in order to receive any feedback from viewings. They don't understand clear instructions either. We had asked for our invoice and contract on multiple occasions across a lengthy period but were completely ignored or told that they would send them but never did until we decided to remove the property with them. In addition we were also told that there were no other agents out there to sell for us... A totally desperate and clear bid to stop us from taking our custom elsewhere. If you value your property and would like to deal with professionals who offer a fantastic service, you should absolutely unequivocally avoid Brockenhurst like the plague.NegativeResponsiveness, Quality, Professionalism

1.00 /5

Worst Estate Agency I have ever come across. Where do i begin: slow, aggressive, immoral and incompetent. Avoid them like the plague.

Reply from agent

It’s sad to receive such a comment, particularly as we don’t know your reasons for saying this and we can’t defend ourselves or contact you as you’re being anonymous - but something has clearly caused an issue? We know you’re not a client of ours as we have spoken with our clients, so if your concern is genuine, please get in touch with us as soon as possible so that we can understand what has caused you to write this and endeavour to resolve things for you. You can call us on 01256 892222. Kind Regards.

Contact details
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Address

Kingsley House, Market Place, Whitchurch, RG28 7BH, UK, RG28

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Whitchurch Office

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