It’s sad to receive such a comment, particularly as we don’t know your reasons for saying this and we can’t defend ourselves or contact you as you’re being anonymous - but something has clearly caused an issue? We know you’re not a client of ours as we have spoken with our clients, so if your concern is genuine, please get in touch with us as soon as possible so that we can understand what has caused you to write this and endeavour to resolve things for you. You can call us on 01256 892222. Kind Regards.