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Redbrick Properties, Leeds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our boiler recently broke and within 48 hours we had a brand new one fitted and working, thanks to Halim and the team at Redbrick. Very grateful for them working extremely quickly to identify the issue and finding a solution so we weren’t without hot water over the weekend. Thanks again.PositiveResponsiveness

Reply from agent

Hi Rachel, thanks so much for the great review. It was Matt Carter that responded to your issues (on his day off!) so I will pass your thanks to him. I'll also let Halim know you thought he did a great job as Maintenance can be a rather thankless task at times. Do not hesitate to contact us should you have any further issues. Thanks again, Matt (Director).

5.00 /5

Recently, I moved out of a student house let by Redbrick. The best experience so far out and sad to leave the house. Our landlord James was a top bloke that went above and beyond for a landlord. We had to isolate and he sent us some shopping/wine money to keep us entertained! He was also on hand to give advice about maintanance of the property. Hope the next Norwood tenants treat the place right!PositiveProfessionalism

Reply from agent

Good morning Gemma. Thank you so much for this excellent review. I will definitely let James know that you have given such great feedback. I have personally known James for many years and he really is a great landlord. As you have discovered, he is very attentive with his tenants and goes the extra mile to ensure they are well looked after throughout the tenancy. Once again, many thanks for leaving this feedback, it's great to know our landlords are living up to the high expectations we put upon them. All the best, Matt (Director).

5.00 /5

We have let our houses through Redbrick Properties for 20 years. They have always found us tenants and are easy to communicate with, offering advice and support to help us comply with all the changing regulations. Would recommend using their service!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Helen, thanks for taking the time out to write this review. We have loved working with you guys over the years. It makes a huge difference when one of our landlords puts so much time and attention into their houses, and their tenants. I am really please the team is looking after you. Many thanks, Matt (Director).

5.00 /5

All round amazing service! We found our uni home with Redbrick Properties by complete chance after scroll through almost every house in leeds; from the moment we enquired Joy was helpful, attentive and honestly a saint! No matter our question or query she helped guide us to the answer. I have never been more settled in a decision. Thank you to everyone and Redbrick... we can't wait to start our new home journey!PositiveResponsiveness, Professionalism

Reply from agent

Hi Heather, this is a great review to be welcomed with at the start of the week, so thank you very much for taking the time out of your day to leave this. I'll definitely let Joy know how much you guys appreciated her help. Have a great week! Thanks again, Matt (Director).

5.00 /5

The people that I spoke to, Harry Cahill and Sarah Booth, both came back to me very quickly with lots of information as I am new to this! They were very helpful with any questions we had and flexible with viewings, whereas other companies never even came back to me with any information. Redbrick have made my experience a lot less stressful!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Olivia, I've just informed Harry and Sarah that you have left them a good review and they are both over the moon. It makes a massive difference to staff morale when our customers take time out to leave reviews and this is no exception. Thank you so much for this. I hope you have an excellent weekend. Matt (Director).

5.00 /5

Our experience of finding a house for our second year at Uni was amazing thanks to Joy! She was so attentive in helping us find the house we wanted and was very friendly and super easy to communicate with via WhatsApp. Would 100% recommend Redbrick to friends searching for houses thanks to Joy! 🥰PositiveResponsiveness, Professionalism, Value

Reply from agent

Good morning Mia! Thank you so much for your review. It was a real pleasure meeting your group on Friday and I could see that you will be the perfect group for the house. The landlord is really pleased and so is Joy for mentioning her in your review. Have a great week! Matt (Director).

5.00 /5

As a landlord, I have used Redbrick Properties to manage my properties for the past 12 years. I have always found them to be very professional, efficient and pro-active in ensuring that tenants are very happy and properties are well maintained. The team are always very helpful and easy to work with. Definitely recommend Redbrick Properties for fantastic service.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Susan, it's great to receive such a positive review from one of our landladies, so thank you so much for taking the time to write this. It really helps when clients such as yourself maintain their properties to such a good standard, for this not only helps with the letting of the property but the administration of the tenancy too. We look forward to continuing to provide you with an excellent service. As always, any advice you would like on future acquisitions, just ask. Thanks again, Matt (Director).

5.00 /5

My housemates and I are extremely grateful to red brick properties for helping us secure our house, especially Joy. They have been so helpful and kind, especially in these uncertain times to help answer all our questions and advise us in what would be the best thing. They took all our needs and concerns into consideration and I feel confident and assured to move into our new house later this year, all thanks to their kindness!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Emmy, thank you for taking the time out of your day to leave such a great review! Joy really is a valued member of the team and it's great to read she has looked after you so well. These are tricky times so to hear we are operating successfully throughout them is brilliant. You've gone for an excellent house and we really look forward to managing your tenancy when you move in. Once again, thank you! Matt (Director).

5.00 /5

Really good agency, they arranged a viewing for us straight away! Harry showed us around a number of flats and was really informative. He was really quick in communicating with the landlord and securing us a flat in a couple of days. Would highly recommend RedBrick properties!!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi Niamh, thank you so much for this review. I have told Harry and he is really happy that you have taken time out of your day to do this. You must be really excited to move into your new home. The Prestons are really great apartments and in a cracking location too. Thank you again, and keep in contact for the next time you need a great property. Matt (Director).

5.00 /5

My initial contact was with Joy and I knew from the very first call what a professional and caring company Redbrick is. Subsequently all my dealings were with Harry who is amazing..he went above and beyond.. trying his best and giving invaluable advice. Really feel he cared and wanted the 'best fit'. Can't recommend Redbrick highly enoughPositiveProfessionalism

Reply from agent

Hi Sharon, thank you so much for leaving this review. It really is great to hear that the staff are going above and beyond. Both Harry and Joy are thrilled you have mentioned them. They are excellent members of staff and I am so glad they are looking after you. Many thanks, Matt (Director).

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Address

77 Otley Road, LEEDS, West Yorkshire, Leeds, LS6 3PS, UK, LS6

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