Good morning Gemma. Thank you so much for this excellent review. I will definitely let James know that you have given such great feedback. I have personally known James for many years and he really is a great landlord. As you have discovered, he is very attentive with his tenants and goes the extra mile to ensure they are well looked after throughout the tenancy. Once again, many thanks for leaving this feedback, it's great to know our landlords are living up to the high expectations we put upon them. All the best, Matt (Director).