Hi Susan, it's great to receive such a positive review from one of our landladies, so thank you so much for taking the time to write this. It really helps when clients such as yourself maintain their properties to such a good standard, for this not only helps with the letting of the property but the administration of the tenancy too. We look forward to continuing to provide you with an excellent service. As always, any advice you would like on future acquisitions, just ask. Thanks again, Matt (Director).