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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

As office manager for a Gas and Electrical repair company that complete regular work for Seraph Propery Management I can not fault their service. Easy to get hold of when required, clear instructions on works orders and payments sent as agreed.

Reply from agent

Thank you for reviewing us! It has been great working with you and your levels of service are second to none when representing Seraph. Thank you for the comments!

5.00 /5

Really helpful with any issue I have raised getting the correct people in for maintenance jobs and being very quick and clear with replies when I have contacted them with any enquiry.

Reply from agent

Thank you for taking the time to review us! We are pleased to hear you found the team quick and responsive to your maintenance issues. Thank you!

5.00 /5

Communication is really good, bills are paid very promptly. Many thanks!

Reply from agent

Thank you for the review!

5.00 /5

The best place you can further your career with great staff and management, a great opportunity for any apprentice and further career prospect.

Reply from agent

Thank you for the review Joel! Its been lovely working with you and see you develop in the industry, we wish you all the best for the future!

5.00 /5

Thank you very much for excellent service. My Window is now fixed. Gianni is so helpful and is done what he has promise.

Reply from agent

Thank you for the review, we are so pleased to hear of the recent service your received from Seraph and particularly from Gianni. Thank You.

5.00 /5

Although not currently a customer of Seraph, I asked Gianni, a block manager for Seraph, for some advice on a leasehold matter including some understanding of parts of the lease. His help was invaluable despite the fact I am not a customer. If I did require assistance in the future on renting my properties or management of blocks, I would definitely consider Seraph based on the experience I had with Gianni.

Reply from agent

Thank you for the review! It's lovely to hear that Gianni has been able to provide you with advice on a leasehold matter and that based on this you would use us in the future. Thanks again.

5.00 /5

Gianni has been a breath of fresh air, his communication has been open, honest and critically absolutely priceless. He communicates super swiftly with concise and correct information and provides confidence to me as a customer. Seraph really could have done with his management skills and commitment a number of years sooner, long may it continue and thank you Gianni - great work

Reply from agent

Thank you for taking the time to review us and we are so pleased to hear of the level of service you have been recieving from Gianni. We will make sure he sees your comments and we hope to continue to work with you in the future. Thank You.

5.00 /5
Reply from agent

Thank you for the review!

5.00 /5

I have a tenant who has not been paying me rent for some time and communications with them have been arduous but I gave a shout to Andrew Southgate of Seraph. He has been giving me sound advice on Section 21’s and Section 8’s. He directed me to the NRLA website where I located all the relevant documents and he kindly reviewed the notices before I issued them. It was with his help I just managed to submit the documents before the 3month notice period was increased to 6months as announced last Friday. If I get tired of self-managing my 3 properties, I will certainly consider Seraph as managing agentsPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your review! It's great to hear that you have felt supported by Seraph, in particular with Andrew throughout a challenging time with your tenants. We hope matters get resolved and look forward to potentially working with you more in the furture. Thanks

5.00 /5

Can't fault the level of service from JD lately. They've always been great with contact but they've been very speedy lately and as tenants with them now for five years it's been very good. Thanks for always taking care of our problems when we've needed you!PositiveProfessionalism

Reply from agent

Thank you for your review, we are so pleased to hear you have been a tenant with us for 5 years and have found the team to be quick to respond to your issues. Thanks again for the comments!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available