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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Lost my bag with Keys and phone, situation was resolved quickly to let me back in the flat. I am extremely grateful especially as it was on a SundayPositiveResponsiveness, Quality, Value

Reply from agent

Thank you for leaving us a review, we are pleased to hear the team were quick and efficient to help you out-of-hours.

5.00 /5

I am currently renting a property managed by Seraph Property Management, I have been with them for over a year so far and any issues I have had with the property have been resolved quickly. Ross has been incredibly helpful and the epitome of exceptional service, he truly is a credit to your company.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for the review! It's great to hear of your recent experience with Seraph and in particular how Ross has been so helpful during your tenancy. We will make sure he sees your comments! Thanks again and we hope you enjoy the rest of the tenancy with us!

5.00 /5

Hello i spoke with Gianni Arrighi this morning and what a lovely man - really helpful and sent me some information too on my query. We need more folk like him in our world now - he is a credit to your company bless him pattiexPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for the review and your lovely comments about Gianni! We will make sure he sees this. Thank you again.

5.00 /5

If you need a team of professional, friendly and expert people to manage your property look no further than Seraph Property Management. I was blown away by their knowledge and expertise. Working with the various teams - both at the properties themselves as well as in the office - highlighted how much they care about what they do, that they treat each property in a bespoke way for the best results.PositiveProfessionalism

Reply from agent

Thank you for the review, it was lovely to read your comments about the team! At Seraph we take pride in what we do and we're so pleased to hear this was shown during your time in the office with us. Thanks again!

5.00 /5

As a resident of Westonia House I can honestly say we've finally got an excellent property service manager in Gianni. Please don't let anyone make the mistake of letting this guy go. His sense of duty to his position is unrivalled compared to previous managers.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for the 5* review! We are so pleased to hear that Gianni is already leaving a lasting impression in the blocks he is managing and everything is running smoothly in the building. Thank You.

5.00 /5

What a difference Nicola has made. She inherited a load of issues from previous colleagues but has worked her way through them. She is tenacious and professional and we can’t speak highly enough of her

Reply from agent

Thank you for the review! We are delighted to hear of the service you have recieved from Nicola, we look forward to continuing this high level of service going forwards. Thanks

5.00 /5

We are looked after by Nicola at our development. She is very quick to solve any problems we have and is always professional and friendly.

Reply from agent

Thank you for the 5* review, we are so pleased to hear about the service you are receiving from Nicola in the block management team. Thank You!

5.00 /5

Always a joy to speak to. Hannah Randell is so helpful nothing is too much trouble. She has dealt with my problems in a very professional way. Always done what she has promised to do. Hannah has assisted me throughout a difficult couple of years. She is a joy to deal with and always a pleasure to speak to. Very helpful. Would score a 10 if possible.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for a lovely review! We are so pleased to hear of the customer service you have been recieving from Hannah and have felt well informed throughout your tenancy. We will make sure Hannah sees your comments and thanks again for your kind words!

5.00 /5

I would just like record that Gianni has has made a big difference at City Vizion. He has taken a real interest in the development and the benefits can be seen by all. He has used his calming manner to deal with problems and tried to make himself known, and available, to leaseholders and tenants alike. He has good communication skills and provides excellent reporting to the directors. He has put in place action plans and regularly updates progress. He creates a good working relationship with the contractors and consequently their work is better and more accurate. I am pleased that Gianni is on board

Reply from agent

Thank you for taking the time to review us. We are pleased to hear of the excellent service you are recieving from Seraph and in particular by Gianni. We understand the importance of strong communication and regular reporting when managing a development so its great to hear everything is being looked after so well by Gianni. Thank you.

5.00 /5

I have had the pleasure of having a working / business relationship with Andrew Southgate for over 5 years. Andrew is a highly diligent property inspector. And has been at the forefront of using the TIM app / software to complete inspections.

Reply from agent

Thank you for your review. We are so pleased to hear you have had a really good long-standing relationship with Andrew over the years. Using innovative software as part of our services is important to us as we aim to provide the best possible service. Thanks again for your comments.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available