Ryder and Dutton

My experience with Ryder & Dutton Oldham has been extremely disappointing. Based on my experience, I would not recommend this estate agent. I believe my purchase was rushed through without proper transparency. Internal notes that I later obtained indicate that concerns about possible Japanese knotweed on land behind the property were being discussed before I completed my purchase. Proof of the notes ect.pdf Despite this, I do not believe I received clear written advice explaining the potential impact of these concerns or recommending that I obtain specialist investigations before proceeding. I also instructed Wrigley Claydon, located only a short distance away, as my conveyancing solicitors, but I do not believe the seriousness of these concerns was properly communicated to protect my interests. There were several warning signs during the transaction, including discussions about Japanese knotweed, yet I completed the purchase without fully understanding the potential financial consequences. I believe these issues should have been handled far more carefully. When I later complained, I found the communication and customer service to be poor. I was left feeling ignored and unsupported while trying to obtain answers. This has had a significant financial and personal impact on me. I intend to continue pursuing my complaint through the appropriate complaint bodies, and I believe my experience deserves wider public attention. I hope consumer journalists will take an interest so that others can make informed decisions. Based on my experience, I would advise anyone buying a property through Ryder & Dutton to ask detailed questions, request written confirmation of any material issues, and ensure all potential risks are fully investigated before exchanging contracts.