Dear Andrei, Thank you for taking the time to leave a review. We are sorry to hear about your experience and since being made aware of this, we tried our utmost to source a suitable house for your group, but unfortunately, after multiple viewings, it wasn’t to be. Following this, we do hope your opinion of our agency has improved and if you haven’t done so already, we wish you the best of luck in securing accommodation for the forthcoming academic year. Kind regards, Will at Nicholas Humphreys