This filthy agency rents out unfinished accomodations to students (archer house). Compensation has been promised but has yet to be specified 6 months in. Compensation was also promised for not being able to move in on time due to their incompetence however I have yet to receive that too. Laundry was unavailable for 2-3 weeks at the start. 6 months in it's difficult to receive mail and packages unless you want your packages to be opened by other people as packages were once dumped in a bag and left at the front entrance of the whole accommodation. No reception, no mailbox. Some items for the room such as the headboard was only given 4 months in, the TV was fitted on unprofessional so the TV came out of the wall however this was fixed. The common room is still unfinished and hasn't made any progress since November. It seems like they are trying to cut costs as the quality of this accommodation is not only awful but is unfinished. This in unacceptable and no one should even pay for an unfinished product when the finished product was promised for September 2018. At the time of this review it is February 2019. Unacceptable agency as they should look after their clients and only provide the best if they actually cared about customer satisfaction. Here is where a Nicholas Humphrey employee will write a lazy message explaining how it's not their fault even though these faults and problems occur due to ones incompetence. Replying to edit: It should be your responsibility to check your own property listings to protect your customers. The deflecting of responsibility is disgusting. Yes. The name is different.