We were expecting another tough time with our letting agency having seen other reviews and heard stories. Our first few weeks with them weren't great as the house wasn't in a good state. However we had a great experience with NJH in the end. Our deposit was sorted correctly and during our tenancy whenever we had an issue it was sorted within the next 2/5 days. Although its a pain to always log everything online if you do it they are very good. This may be mainly down to Will Young who was in charge of our property. He looked after us and the house brilliantly.