Do not rent student houses from this estate agents. It is the worst choice you can make in your student life. I have been a tenant with Nicholas Humphreys in West Bridgford, Nottingham, for two years, out of pure necessity and need. We booked our first room during Covid-19, without inspecting the property and trusting only the pictures and estate agents that were present online. The house upon arrival was ancient and did not look like the pictures we had seen at all. It was a different house. It was also full of webs and spiders with 0 cleaning done prior to our arrival. The second house that we have resided in this year has been even worse. We have no gas and electric that is being controlled by the company so we top-up ourselves as well as pay monthly for the contract with the gas company. We get refunds for the money we top-up, however the estate agent has been giving wrong information to Unihomes. At first, our address to them was wrong, resulting in our router delivery being booked to a completely different location. That not only did refrain us from maintaining university attendance, but also made us book our own router with a separate company due to them telling us it was going to take weeks to have Wi-Fi delivered. The house itself is the landlord's house, therefore the money we are putting into the electric and gas meter are also redirected to general utilities such as lights for the front door we do not use etc. Upon invitation from the estate managers to change the meter to a digital one, they supplied the company with a false meter reading on which one was ours. That resulted in the booked period we had dedicated time to carry out the change, not being resolved, and the estate agents doing absolutely nothing about it. The house we reside in is 3 north road flat 1, West Bridgford NG2 7NG, to which we pay a very generous monthly rent. The house however is ANCIENT. It is the worst property my eyes have been laid upon. It is dirty, old and not renovated whatsoever. The floor is fake wood, so old that it sticks of the floor, the toilet was dirty when we moved in and the toilet seat has been rid of colour and dirty. They did not even bother changing the toilet seat upon our arrival. There are holes throughout the whole property, with ants moving everywhere in the house. Spiders are also present every single day, to which we try and clear them whevener we see them. Please, do not rent this property or any property with nicholas, due to them being dishonest and not careful with their tenants at all. Pictures following showing the disgust of the property.