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Nicholas Humphreys - Nottingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Shockingly poor service so far. Will update review accordingly based on the agents behaviour and professionalism........ In response to your reply William, I don't appreciate the bolshie request to amend my review in the email received from you. The attitude towards my daughter was far from acceptable when calling to advise maintenance hadn't gone ahead as planned and keys not given to the contractor as advised, was down to the agent, not the tenants! The quality of workmanship is of poor standard, and wet loose plaster has just been painted over. Which will no doubt soon be covered in mildew once again. Blaming the previous tenants for water ingress from a broken gutter, could have been dealt with earlier if picked up on an inspection. As said will update the review accordingly, but been pushed to remove the one star review will not help!

Reply from agent

Dear Ant, Thank you for taking the time to leave a review. Unfortunately, you are neither named as a tenant or guarantor on our system, however, I am aware of the case that you are referring to and have attempted to reach out to you since. If arranging and conducting repairs in a timely manner whilst updating the tenants throughout the process is, in your view, “shockingly poor service,” then we can only apologise for the inconvenience caused. Regards, William Young Branch Manager

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6 Lenton Boulevard, Nottingham, NG7 2ES, UK

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