Stephen has been extremely helpful in regards to my rented property, always replying to emails promptly in a well thought out and articulate manner. I have used a lot of estate agents in Norwich over the last 5 years and Northwood are by far the most caring and professional I have dealt with. Highly recommend.

Northwood Estate Agents Norwich offers an excellent, prompt and professional service, I would not hesitate to recommend this business to friends and family.

I rented through northwoods, contacting them was very easy and they were very responsive and helpful.

I rented through Northwoods for the past year with a lot of negatives but this was out of their control. Any complaints were dealt with in a timely manner and a lot of the staff that I dealt with were very polite and helpful.

I had a range of issues with the property I rented the past year. Mostly due to neglect previously and a lack of care by other stakeholders in the property such as previous tenants (not northwoods) I believe. For instance a leaking kitchen sink, broken taps, mould in rooms etc Yet Northwoods are quick to communicate with you, deal with maintenance and such and the staff there are particularly easy to deal with, Stephen was especially friendly and helpful. The property has, to be fair, improved on the whole under Northwood’s management over the one year tenancy, issues such as the extensive mould in one room have been dealt with and things like the leaky kitchen sink have been fixed.. I would recommend Northwoods. I am sure they are a good property agent and the issues I faced moving in and at the first few months of my tenancy described previously were not down to them and had other reasons behind them.

Good experience. Agency to customer response rate is very quick. Thank you.

Not a good property need major works done not worth the rent considering what we have seen much better properties on the market.Thanks for the viewing

Northwood took over my tenancy mid-way through and the transition was quick and easy for me. They have been great when I’ve had to deal with them, any issues I had were responded to quickly and arranged promptly. Peggy and Josh are who I dealt with mostly and they were kind and quick with anything I needed to discuss with them.

I found their Agent to be friendly punctual and professionally knowledgeable.

I've been a tenant under Northwood for 3 years and have always felt supported by them. They are easily contactable and responded quickly to any issues that arose.