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Oulsnam - Northfield

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Oulsnam - Northfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

I placed my property in Northfield with Oulsnam to sell and overall felt they did a very good job. After the first prospective buyer pulled out they were very pro-active and found a second buyer very quickly. They then progressed and …

review by James

Reply from agent

Thank you James for your comments, transactions can be challenging at times however, really pleased it all came together for you.

4.00 /5

I have to visit oulsnam & other estate agents for my Job. Very nice in there.

review by Neil Sheard

Reply from agent

Thank you for your review. We look forward to seeing you again.

4.00 /5

review by Mahinthan Kathir

Reply from agent

Thank you for your review.

3.00 /5

review by deb green

Reply from agent

Thank you for your review. We are always keen to understand our client's needs & requirements. If there is anything further we can assist you with, please do not hesitate to contact us.

1.00 /5

I was extremely disappointed with the service I received and would not use this company again. I expected a company that was well established to provide an excellent service unfortunately this was not the case. My property sold with the first viewing, after it sold that was it job done as far as Oulsnams was concerned, I received no communication from them unless I rang them to find out how the sale was progressing, on one occasion I rang three times and no one returned my calls, after phoning the director I eventually received a call. They promised to call and update me, after telling me I wouldn't be moving on the day I actually moved. Nothing to tell me contracts had been signed and when I'd be moving, appalling thank goodness I had a brilliant solicitor. They really need to improve on the service they provide by keeping clients informed throughout the whole process in order to justify the large fee charged. Not impressed.

review by Pat Foxall

Reply from agent

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We completely understand how frustrating it can feel when communication isn’t as timely as expected. It’s worth noting that your sale was part of a chain, and unfortunately, we have to rely on information from third parties, including the purchaser’s solicitor, which can sometimes lead to delays or last-minute changes. Chains can be unpredictable, and despite our best efforts to keep everyone informed, we know there were moments where we fell short of your expectations. We always aim to provide clear guidance and support throughout the process, and your comments have certainly been taken on board. Thank you for your feedback and we wish you all the best.

1.00 /5

This is a devious company say anything to get a sale caused me absolute heartache and ended up having to sell the property they sold me as the wrongly told me I could keep a dog there wouldn't ever recommend them

review by davina price

Reply from agent

I am very sorry to hear this. I can't see that we have actually had dealings with you from our Northfield office. I hope everything works out for you and wish you all the very best in the future.

1.00 /5

Brilliant service with Gary kendall but when he retired dropped off a cliff with service after , never again use them, shocking

review by Damien Rourke

Reply from agent

I am very sorry to hear this. You will see from our numerous reviews that out service standards are high across the office. Unfortunately, there were legal issues in the background that hindered your sale which was out of our hands. I hope all works out for you and wish you all the very best in the future.

1.00 /5

review by Mark Evans

Reply from agent

We are sorry you were not satisfied but if you wish to discuss further, please call our office and ask to speak to the Manager as we are always keen to improve areas where we may have fallen short.