Terrible, dreadful, avoid it if you can

Terrible customer service - they treat you like an idiot. They aren't returning deposits on time, ignore your emails, phone calls, lie into your face. The only thing they were trained good enough for is to say "our apologies" and "we are so sorry" and "some one will definitely get in touch with you tomorrow". And then you wait, and wait, and chase and wait... We dealt with several letting agencies before, but this one is just worst of the worst. I do not ever write reviews, but they just made me mad. You have broken washing machine? They don't care. You have leaking roof? They don;t care. you have mould all around the house? they don't care. What do you, MG, care about at all?